Job Description

About Us

Microtalk is a leading provider of advanced telecommunications solutions, delivering reliable and innovative phone and connectivity services to businesses across the UK and beyond. We pride ourselves on excellent customer service and tailored solutions that keep our clients connected.

The Role

We are seeking a motivated and skilled Field-Based UC Installation Engineer to join our growing team. This role will involve travelling across the UK to install, configure, and maintain telephone systems and related equipment for our customers. The successful candidate will be customer-focused, technically competent, and able to work independently while representing Microtalk in a professional manner.

Key Responsibilities

Travel to client sites across the UK and install, configure, and test business phone systems. Provide on-site troubleshooting, diagnostics, and repair of telecommunication systems. Ensure installations meet company and industry standards for quality and safety. Train customers on system usage and provide aftercare support as required. Maintain accurate documentation of installations, service visits, and customer interactions. Liaise with internal teams to ensure smooth delivery of projects and services.

Essential Experience & Skills

Previous experience as a telecoms/phone installation engineer (field-based role preferred). Oversee the configuration, maintenance, and troubleshooting of Voice & UC Solutions. Strong knowledge of VoIP technologies, SIP, PBX systems, and network infrastructure. Basic networking skills (LAN/WAN, routers, switches, firewalls). Full UK driving license (essential). Excellent problem-solving skills and the ability to work under minimal supervision. Strong communication and customer service skills.

What We Offer

Competitive salary (dependent on experience). A car allowance, or a company vehicle, fuel card. All tools and equipment required. Ongoing training and professional development. Opportunity to work with a forward-thinking telecoms provider. Supportive team environment with room for career progression.
Job Types: Full-time, Permanent

Pay: 25,000.00-39,000.00 per year

Benefits:

Company car Company events Employee discount Referral programme
Experience:

Telecommunication: 2 years (required)
Licence/Certification:

Full UK Driving Licence (required)
Willingness to travel:

100% (required)
Work Location: In person