Job Description

We are currently looking to appoint a Clinical Administration Officer (CAO) to work in the Surgical Division working 37.5 hours per week.
The successful candidate must be customer focused, with exceptional communication and interpersonal skills.
Excellent organisational skills and an ability to work under pressure are essential requirements together with great attention to detail for ensuring data is recorded accurately.
To be successful in this role you will possess English and Maths GCSE grade C or above (or equivalent), excellent IT skills and relevant office/secretarial experience.
Knowledge of medical terminology, customer care and previous NHS experience are also desirable.
Please note this role does not meet the Home Office criteria for the Trust to be able to offer a certificate of sponsorship, any applications that require sponsorship will not be considered.
Main duties of the job
The main emphasis of this role is to provide a range of administrative support to Consultants, medical staff and/or other senior members of the Divisional teams. This is achieved by operating relevant IT applications as required, ensuring targets are met and maintaining confidentiality at all times.
Duties will include audio typing, receiving patient queries and actioning appropriately, booking relevant appointments, and actioning complex instructions from clinical staff and/or other designated senior staff as appropriate.
Please see for main duties of the job in attachments.
About us
The Benefits
We want you to be the best you can be. We will support you with training opportunities if parts of your job are new to you and career development options too.

• Employer and employee contributory pension scheme.
• Annual leave is 27 days per annum (pro rata) and rises with service plus bank holidays.
• Flexible working opportunities.
• Accessible local transport.
• Access to the cycle to work scheme.
• Onsite parking facilities.

Not only this but we also offer a range of health, lifestyle and financial wellbeing benefits, which can be viewed athttps://intranet.chesterfieldroyal.nhs.uk/staff_wellbeing/index
Chesterfield Royal Hospital NHS Foundation Trust is North Derbyshire's only acute District General Hospital, with 24-hour Emergency Department services; we're responsible for providing care and treatment to more than 400,000 people who live in our communities. We are modern, well-resourced and in commuting distance of Sheffield, Derby, Nottingham and close to the Peak District. The Care Quality Commission has rated the Trust as 'Good'.
Details
Date posted
31 October 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
166-SS-7566434
Job locations
Chesterfield Royal Hospital
Calow
Chesterfield
S44 5BL
Job description
Job responsibilities
Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
Follow us on Facebook and on Twitter for more:@hrcrhft @royalhospital @WellbeingCRH Job description
Job responsibilities
Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
Follow us on Facebook and on Twitter for more:@hrcrhft @royalhospital @WellbeingCRH
Person Specification
Qualifications & Training
Essential

• Educated to GSCE standard (or equivalent), to include English grade C or above
• RSA III (or equivalent) Typing/Word Processing
• Familiar with Microsoft Office based computer packages, including email and internet

Desirable

• ECDL
• Shorthand skills
• Any office-based training such as NVQ
• Medical terminology
• Audio typing RSA Stage II (or equivalent)

Experience
Essential

• Experience of working as part of a multi- disciplinary team
• Previous office/secretarial experience

Desirable

• Previous NHS experience
• Previous knowledge of hospital PAS systems

Skills & Knowledge
Essential

• Good communication skills
• Good prioritisation and organisational skills
• Familiar with work-based computer systems
• Ability to work under pressure, prioritising work to meet deadlines
• Good telephone manner

Desirable

• Previous waiting list experience
• Medical terminology
• Preparing agendas and minute taking

Personal Attributes
Essential

• Professional appearance
• Awareness of confidentiality
• Adaptable to meet service needs

Person Specification
Qualifications & Training
Essential

• Educated to GSCE standard (or equivalent), to include English grade C or above
• RSA III (or equivalent) Typing/Word Processing
• Familiar with Microsoft Office based computer packages, including email and internet

Desirable

• ECDL
• Shorthand skills
• Any office-based training such as NVQ
• Medical terminology
• Audio typing RSA Stage II (or equivalent)

Experience
Essential

• Experience of working as part of a multi- disciplinary team
• Previous office/secretarial experience

Desirable

• Previous NHS experience
• Previous knowledge of hospital PAS systems

Skills & Knowledge
Essential

• Good communication skills
• Good prioritisation and organisational skills
• Familiar with work-based computer systems
• Ability to work under pressure, prioritising work to meet deadlines
• Good telephone manner

Desirable

• Previous waiting list experience
• Medical terminology
• Preparing agendas and minute taking

Personal Attributes
Essential

• Professional appearance
• Awareness of confidentiality
• Adaptable to meet service needs

Skills Required