Job Description

Van Driver

& Person Specification.

Job Title:

Van Team Lead / Driver (Deliveries and Collections)

Reports To:

Retail Manager

Organisation:

Emmaus South Wales

Location:

Bridgend, CF31 4LH

Job Type:

Permanent Part Time

With the possibility of full time in the future

Salary:

25,000 per annum pro-rata

Date:

Immediate Start

Summary of role:

To work closely alongside Companions, supporting them to deliver great customer service, and to implement safe working practices. Driving company vehicles. This includes driving 3.5-ton Luton type box van with tail lift. Collecting & delivering furniture and other items including clothing, Bric-A-Brac and electrical appliances. Moving stock between locations and clearance of waste.

Job Dimensions:

Contracted hours: 22.5 per week by agreement. Operating days: Monday, Wednesday, Friday Hours 8:30am - 4:30pm Supervising a small team of companions and volunteers Number of volunteers: 1 - 3

Key responsibilities:

Ensure the highest standards of service are delivered to customers by the whole team daily. To work closely with store staff to ensure the correct items are delivered and only suitable items are collected. To raise awareness of Gift Aid and complete necessary paperwork when collecting items. To drive to a high standard, displaying consideration for other road users and wear and tear of Emmaus South Wales' vehicles Manage a team of companions and/or volunteers to assist you to lift a multitude of furniture items into and out of properties. To effectively carry out house clearances as and when required. To support Emmaus in effectively sorting and recycling waste including transporting waste and recycling to a local contractor. Action daily van checks as per guidelines to ensure standards are achieved and maintained. To work flexibly and other duties consistent with the role when required.

Companions, Volunteers and Placements:

Ensure all volunteers and companions are complying with Emmaus South Wales Standard Operating Procedures. Support the learning, skills development, and engagement in work activities of Companions and volunteers.

Health & Safety:

Responsible for Health & Safety for all activities associated with loading, unloading, driving, and manoeuvring of vehicles including use of tail lift, driving skills, movement of goods within organisation's premises and at customer premises, and ensuring all members of the vehicle team take their responsibility for Health & Safety seriously Manoeuvre, lift and carry furniture and domestic goods to and from vehicles, in and out of buildings, and up and down stairs. Also supervise and work with others doing this.

Special Requirements:

The ability to lift and move heavy objects. To lead by example by demonstrating appropriate behaviour, values, and culture and create a positive working environment. This includes complying with all policies and procedures, and ensuring everyone is treated with respect. Any other duties as required, including additional duties and responsibilities to cover for holidays and absences. A requirement to learn and engage with the Emmaus ethos. Emmaus South Wales is committed to sustainability and asks all employees to adopt strict controls around waste, to use resources efficiently, and to reduce the amount resources used daily.

Essential

Valid Driver's Licence with at least 2 years driving experience, including authorisation to drive 3.5 tonne Luton vans. Able to communicate and work well with a diverse range of people Friendly, professional, able to deliver great customer service even with difficult customers, and when under pressure. Able to support the learning and development of others Ability to understand and maintain appropriate professional boundaries

Desirable

Working with volunteers, vulnerable people or people with challenging behaviours Recycling or second-hand retail experience Knowledge of relevant Health and Safety Fleet maintenance Computer skills, including Excel and Word

Registered Charity no. 1136010

Job Types: Part-time, Permanent

Pay: 12.82 per hour

Expected hours: 22.5 per week

Benefits:

On-site parking Store discount
Schedule:

Monday to Friday Weekend availability
Experience:

Delivery driver: 2 years (required)
Work Location: On the road

Application deadline: 30/06/2025
Reference ID: Van Driver Jun2025