Job Description

Venue Manager | Full Time | Salary dependent on experience starting at 40k+

OUTERNET LIVE

About us

We have launched two brand new entertainment venues in the very centre of London; breathing live music back into Soho and ushering in a new era for Denmark Street - the iconic birthplace of British counterculture. The Rolling Stones recorded their first album on Denmark Street and the Sex Pistols rented a flat here together in the run up to the release of their 'Never Mind The Bollocks' album.


Two levels below ground, and right next to Tottenham Court Road tube station, we have created

HERE

- a cutting edge 1700 capacity space to host incredible live concerts, club nights, comedy, arts and culture; alongside high profile events, launches, fashion shows and film screenings. Following on from the closure of the Astoria just across the road in 2009 we are now the largest licensed venue in Central London.



We opened on 22nd August 2022 hosting a couple of Ricky Gervais stand up comedy shows and have since played host to an eclectic cross section of live bands, DJs and have very much established ourselves as the home for the electronic and Afro Beats club scenes in London.



We are looking for experienced Venue Manager to join our team in the main HERE venue on an adventure that promises total immersion in music and events - with a bunch of like minded, creatively driven and passionate people obsessed with creating unforgettable memories that last a lifetime.

About the role

You will be part of the venue operations team reporting to the General Manager. Our venue managers are responsible for opening, operating and closing the venue; leading the Door, Bar and Floor departments; liaising with promoters and event clients; maintaining accurate financial reporting; advancing and settling shows and ensuring the venue operates as best in class entertainment space for live music, club nights, comedy and private events.



You will be expected to:


Prepare events in advance with accurate forecasting and strategic planning across multiple departments including security, box office, bars, floor, production, sales & marketing.


Forecast labour needs and schedule staff to each event within budget and operational requirements


Develop Event Management Plans in line with the license and Operational Management Plan


Act as the main point of contact for promoters, clients, staff and guests on Live event days.


Coordinate complex, multi-faceted private events with high profile clients and wider stakeholders


Alongside other managers, be responsible for the entire event delivery from load in to load out


Manage assigned departments and track individual and team performance against KPI's


Deliver on operational, financial and departmental targets and budgets


Hire, train, upskill and mentor employees at different stages of their career and foster a nourishing work environment

About you

You will need to have relevant experience in live music and entertainment venues, hold a personal license and be familiar with crowd management, bar operations, ticketing, show production, promoter settlements and corporate events.



You will need to be committed and flexible in your approach to work, be able to keep calm and calculated under pressure and possess an obsessive and acute attention to detail.



If you are passionate about entertainment, creativity, culture and people from all walks of life, you will fit right in. We love music and events and discovering talent. If you are looking for growth, you will find a host of opportunities ahead along with comprehensive benefits package and a lovely bunch of
INDMANAGE