Job Description

Overview

We are seeking a dedicated and proactive team member to join our team at Kings18. The ideal candidate will play a crucial role in supporting daily and nightly operations, ensuring smooth workflow, and delivering exceptional guest services to our clients at the venue. Age 18+

Zero hour contract but will be reviewed performance dependant. Pay is minimum wage with monthly performance bonuses.

This position requires a strong ability to manage tasks efficiently while maintaining a high standard of hospitality from beginning to end of shift.

Rate of work is hourly and is paid depending on age, with performance based bonuses.

Duties

Provide assistance and host our virtual golf bays in the venue Set up and assist with bookings on any activity within the venue Liaise with other team members for turnovers of activities, cleaning of private rooms, used tables and areas of the studio that require cleaning. Delivery of food to areas of the studio where clients are situated Making and serving drinks to our required standard (Age permitted*)
Taking and answering calls to our venue, providing information in a clear and respectful manner.

Experience

Previous experience in a similar role is preferred but not essential; we value enthusiasm and a willingness to learn. Strong organisational skills with the ability to manage multiple tasks effectively. Excellent communication skills, both verbal and written, with a focus on customer service. Any certification such as Food Hygiene, First Aid or other courses (Not essential, but preferable*)
Previous experience using Trackman Golf Technology or other simulation software (Not essential*)

We invite individuals who are passionate about providing exceptional support and service to apply for this exciting opportunity at our venue.

Please do not apply unless you are over the age of 18 and have availability Tuesday- Sunday.

Additional pay:

Performance bonus Tips
Benefits:

Employee discount
Schedule:

10 hour shift Every weekend Monday to Friday Weekend availability Weekends only
Application question(s):

Where are you located? Do you have previous experience in hospitality? What days/times are you available to work or are looking to work?
Work Location: In person

Reference ID: KINGS-02-05