Job Description

An exciting opportunity for an administrator to join our very busy team in a diverse, full-time office administration role. Tomlinson Equine is a vet practice and a stud, striving to provide excellent customer service across equine ambulatory and cutting-edge reproduction work.

We are looking for a reliable, efficient, and experienced administrator to support the vet and stud teams and keep our offices running smoothly. The ideal person will be pro-active, conscientious, and comfortable in a high-pressure environment. Whilst the role is primarily office based, the position requires an awareness of every aspect of the business, therefore previous experience working in the equine industry is desirable, but not essential if a fast learner.

The Office is the first point of contact with clients, suppliers, and other areas of the business; the role therefore requires quick decision-making and knowledge of all areas within the practice and the resident horses in the centre. The role is diverse but demanding, requiring flexibility, excellent multi-tasking, and problem-solving.

Duties:

Office administration duties such as answering the phone, a busy email inbox, and numerous WhatsApp groups and messages

Data entry and record keeping (requires proficiency in Excel)

Client communications, both verbal and written

Client bookings and diary management

Client invoicing, payments and debtor chasing

Orders, deliveries, and purchase invoices

Office supplies management

Support to senior members of staff

Assisting Vets e.g. lab submissions, results processing, diary management, client communications, data entry

Equipment and vehicle record maintenance management

Horse husbandry related matters (such as admissions, discharges, record updates)

Organising and attendance at promotional events and trade stands

Project management e.g. researching, costing, presenting, and actioning

Requirements:

Administration experience

Strong mental agility and resilience

Hard working and adaptable

Exceptional organisational skills with the ability to prioritise tasks effectively

Excellent verbal and written communication skills

Proficiency in Microsoft Office, especially Microsoft Excel inclusive of formulas Excellent attention to detail and accuracy in all aspects of work Ability to work independently as well as part of a team in a fast-paced environment Problem-solving skills with a proactive approach to challenges Equine experience is desirable but not essential Familiarity with veterinary or laboratory procedures is an advantage
Due to the nature of the organisation, occasional after hours/weekend work may be required. (Time off in lie will be given.)

Join us in this rewarding opportunity where your contributions will make a significant impact on our operations!

Office hours 8:30am to 5:15pm

Job Types: Full-time, Permanent

Pay: 21,500.00-27,500.00 per year

Additional pay:

Yearly bonus
Benefits:

Casual dress Company events Employee discount On-site parking
Schedule:

Monday to Friday
Work Location: In person

Reference ID: Vet & Stud Administrator