Job Description

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Cave Veterinary Specialists are recruiting for a friendly and professional Client Care Associate to join their team based in West Buckland, Wellington. This position is a part-time position working 25 hours per week with 1 in 4 weekends.


Fixed-term contract end date is 31/03/2026.


The role of Client Care Associate will give you the opportunity to enhance your customer service skills in a veterinary hospital as you will be the primary point of contact for our clients, providing support and assistance.

Greeting clients, and their pets, with a friendly and helpful manner Maintaining accurate client records in line with data protection regulations Day to day administrative duties. Communicating with clients, colleagues, and the wider business face-to-face, through email and telephone Maintaining the organisation and hygiene standards of the reception areas Processing payments in various forms

What we offer

5-weeks holiday plus bank holidays and birthday leave Employer contribution pension scheme Life assurance E-car salary sacrifice scheme Enhanced equal family leave Extensive internal and funded external CPD

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an experienced team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

About us

At Cave Veterinary Specialists, our top priority is to provide outstanding specialist care to our client's pets.


We have a team of highly experienced clinicians and veterinary nurses working with state-of-the-art equipment and technology, which enables us to treat the most complex and challenging cases our motto being Clinical Excellence, Personal Care.


We pride ourselves on being a very friendly, supportive, and approachable team and offer a fantastic induction service to anyone who joins us.

Cave Veterinary Specialists

is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.



At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.



We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.


#LI-ST1 #LI-Onsite


We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing - valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk