Job Description

If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Job Title: Patient Care Assistant


Location: Donnachie and Townley Veterinary Surgeons (Rugeley and Stafford)


We are looking for an experienced, caring, enthusiastic, and reliable Patient Care Assistant to join our dedicated team. This role is ideal for someone passionate about animal welfare, who thrives in a hands-on environment and enjoys being part of a supportive team. The position will involve working in various areas of the practice including reception, laboratory, kennels and theatre and you will be crucial in the smooth running of the practice.

Assisting veterinary surgeons and nurses with routine procedures and treatments Feeding, exercising, and grooming inpatients to ensure their well-being and comfort Maintaining cleanliness and hygiene across the practice, including kennels, catteries, and clinical areas Providing gentle and reassuring handling of a variety of animals Monitoring and reporting on the condition of animals under care Supporting clients with compassion and professionalism Assisting with restocking/ordering, laundry, and general housekeeping tasks Maintaining accurate records and assisting with administrative tasks as required.

Your Shift Pattern

This is a fixed-term full time contract working 40 hours a week. There is no requirement for out of hours work.


Monday 08.00-18.00


Tuesday 08:00-18:00


Wednesday 08:00-17:30


Thursday - OFF


Friday 08:00-18:00


Saturday 08:00-12:30.

About Us

Donnachie and Townley Veterinary Surgeons is a trusted and compassionate small animal veterinary practice committed to providing the highest standard of care to our patients and support to their owners. With a long-standing reputation in the community, we pride ourselves on our friendly, professional service and our dedication to animal welfare. We have two practices located in Rugeley and Stafford. At both sites we have a variety of facilities such as:

Large spacious reception and separate cat and dog waiting areas. Small animal Pharmacy. Three Consultation Rooms. Prep/Scrub Room. Fully equipped Operating Theatre. Diagnostic Imaging Room with digital X-Ray machine and portable ultrasound scanner. Dental Suite equipped with specialised dental table, dental x-rays and ultrasonic dental scaler, polisher and drill. Large Kennel area for in-patients. Laboratory equipped with biochemistry and haematology analyser, microscope and centrifuge.

What we offer

5-weeks holiday plus bank holidays and birthday leave Relocation support RCVS and VDS fees paid Employer contribution pension scheme Life assurance E-car salary sacrifice scheme Enhanced equal family leave Extensive internal and funded external CPD

At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an experienced team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.


D&T is part of Linnaeus and Mars Veterinary Health, the largest family-owned veterinary company in the world. Being privately owned, we can truly be driven by our purpose, to create a better world, and think long-term as opposed to being focused solely on short-term profits.



At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. Our Associates are over 6000 strong and empowered to speak up, step up and deliver quality services. You'll have access to a huge network of specialists, worldwide development opportunities and an easily accessible, comprehensive wellbeing package that prioritises your physical and mental health, allowing you to focus on what you do best - care for pets.



We are committed to fostering a culture that is inclusive and diverse, we care about you and want you to be authentic, with everything you need to perform at your best. We are all individual but two important things bring us together: a commitment to excellence and our passion to achieve our purpose.



All applications with the relevant skills and qualifications will be carefully considered. If you need any support in completing your application or simply want to find out more about D&T, Linnaeus or the role please contact our Talent Acquisition team at careers@linnaeusgroup.co.uk.


#LI-ST1 #LI-Onsite


We are proud to be Linnaeus, part of Mars. Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people. Why Linnaeus? - We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets - We lead on sustainability and collectively drive positive change for people, pets and the planet - We prioritise your mental health and wellbeing - valuing equity, diversity and inclusion - We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one. We team up within our Mars family in partnership for a stronger future. Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates. At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people. If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at careers@linnaeusgroup.co.uk