Job Description

Part-time Client Care Associate / Receptionist ( in person- Hackney office) for

Digital & Telephone Communications)

Location:

East London office based- in person (Not Remote working)

Type:

Part-time 25 hours/ week

Salary:

13.00/ Hr

Start

- As soon as possible due to expansion.

At HelloVet we are rapidly expanding and looking for an experienced and motivated Client care associate (Veterinary receptionist)to join our digital service at Hello Vet

.

We are an innovative and tech-driven veterinary company. This isn't your standard receptionist role -- you'll be part of building a cutting-edge digital and telephone service that supports and enhances in-clinic care.

Your Role:

Provide a welcoming and supportive service to clients and their pets via telephone calls or digital messages. Liaise with clinical services to ensure the correct service is accessed Support new clients through their first steps with Hello Vet. Assist with appointments, referrals, and product requests. Work closely with clinical and client care teams to ensure an exceptional experience. Help improve our digital workflows and protocols.

What You Bring:

Experienced client care person (Veterinary receptionist) with strong communication skills. Passion for digital innovation in veterinary care. Calm, organised, and proactive. Able to work both independently and in a collaborative team.

Why Hello Vet?

Join a dynamic, forward-thinking team changing the future of veterinary medicine. Work in a flexible, supportive digital environment. Make a real impact on client experience and patient care.

Apply now

and help shape the future of veterinary care!

Job Type: Part-time

Ability to commute/relocate:

London E8 3RP: reliably commute or plan to relocate before starting work (required)
Experience:

veterinary practice : 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Job Types: Full-time, Part-time

Pay: 13.00 per hour

Ability to commute/relocate:

London E8 3RP: reliably commute or plan to relocate before starting work (required)
Experience:

VETERINARY RECEPTION : 1 year (required)
Work authorisation:

United Kingdom (required)
Work Location: In person