Job Description

Veterinary Client Care Receptionist Full time permanent role

Do you share a passion for animals and for exceptional customer care? This could be the role for you!

We are looking for a dynamic, motivated team player to assist our current team on our reception desk. This will be on a full time, permanent basis. We are a team of animal lovers looking to give our patients and their owners the best possible experience and care within veterinary practice - which is a daily mixed bag of both joy and sadness, cuddles and toilet accidents(!) Veterinary experience is an advantage but not essential.

Tasks include:

Telephone answering

Welcoming clients and their pets with a friendly, professional manner

Managing appointments and client records efficiently

Handling payments

Role requires use of multiple IT platforms

Interaction with clients and pets

Assisting with queries

Ordering, cleaning and general administration tasks.

Key skills:

Excellent Communication and IT skills - both internally and client facing. Ability to leave a positive impression on digital platforms

Quick learning

Punctual, efficient

Ability to work both as a team and independently

Self-motivated, energetic, compassionate personality

Ability to use initiative

Friendly, professional manner

Managing appointments and client records efficiently

Handling payments and general administrative task

What we offer:

A supportive, friendly working environment

Opportunities for training and career development

Staff benefits

Job Type: Permanent, full time
37.5 hours a week over 5 days to include every other Saturday.

All applications will start to be reviewed from 6th November onwards.

We thank you in advance for your interest in our practice.

Due to the enormous response to our last advert, we will only be contacting candidates who are successful in being invited for an interview.

The advert will be closed as soon as sufficient applicants have been received.

Job Types: Full-time, Permanent

Pay: From 12.21 per hour

Expected hours: 37.5 per week

Benefits:

Additional leave Company events Company pension Discounted or free food Employee discount
Ability to commute/relocate:

Eastleigh: reliably commute or plan to relocate before starting work (preferred)
Experience:

Customer Service: 1 year (required)
Work Location: In person