Job Description

Highgate Veterinary Clinic is recruiting for a Part-Time Receptionist as Maternity Cover to join our team at our Highgate Practice, a rapidly growing, family owned small animal practice in North London

Who we are

Highgate Veterinary Clinic is a North London clinic in a prime location in the heart of Highgate Village, 10 minutes walk from Highgate Tube. We have an excellent reputation for providing the highest standard of care and a large and growing client base. We believe that a successful practice champions the wellbeing of its staff in addition to its patients.

Main Responsibilities

Liaising with the clients and the clinical staff to ensure effective customer service Meeting and greeting clients with an effortless smile Booking appointments & diary management Managing telephone and email enquiries Taking payment for services and products Managing payments, stock and debts Filing Insurance Paperwork Managing pet health plans Opening and closing the practice One in 3 Saturdays required (9:00-13:00)

Hours (negotiable)

Monday -Friday 12:00-18:00

1 in 3 Saturdays 09:00- 13:00

This role will run for a period of 12 months with the possibility to lead to a permanent role.

Essential Qualities

Clear communicator Dedicated Patient champion

Desired Qualities

Experience in a Clinical Environment Experience handling multi-channel client enquiries

Desired Skills

Fluent in English

Benefits

Generous holiday allowance Plus Bank Holidays Personal animals treated at cost Initiatives focused on employee wellbeing
If this position is of interest to you then please get in touch.

Work Remotely

No
Job Type: Part-time

Pay: 12.21-13.00 per hour

Benefits:

Cycle to work scheme Employee discount Health & wellbeing programme
Experience:

Veterinary: 1 year (preferred)
Work Location: In person

Expected start date: 24/11/2025