Job Description

Passionate about pets and delivering excellent customer service?

Here at Abbey Vets, we are looking for a friendly and approachable Veterinary Receptionist to join our team! You will be required to work in our Forfar branch as well as doing occasional shifts in our Arbroath branch.



As the first point of contact, our receptionists play a vital role in ensuring that our clients and their pets have a welcoming and positive experience. We are looking for someone with excellent communication skills, a warm and compassionate demeanour, and the ability to juggle multiple tasks efficiently in a busy environment. You'll be joining a small, close-knit team that looks after one another, creating a supportive and friendly environment.



Main responsibilities of the role include but are not limited to;



Liaising with the clients and the clinical staff to provide a high level of customer care. Meeting and greeting clients and pets. Booking appointments and diary management. Managing telephone and email enquiries. Taking payment for services and products. Managing cash and end-of-day banking.


Want to know more about us?

We have two well-established branches located in the picturesque towns of Arbroath and Forfar. These vibrant communities offer the perfect blend of coastal beauty and countryside charm, with Arbroath's seaside views and Forfar's hills, providing a peaceful yet engaging environment for both work and leisure.

Arbroath offers a vibrant coastal lifestyle, with beautiful beaches, historical landmarks, and a lively town atmosphere. It's perfect for those who enjoy outdoor activities and the peace and beauty of nature while still having access to great local amenities.

Rota

This is a part-time permanent role working various shifts (Tues 1:00pm-6:30pm, Thurs 1:00pm-6:30pm, Fri 11:30am-5:00pm) plus 1 in 6 Saturday mornings 9:00am-12:30pm.

In addition to a competitive salary, you will benefit from:
6.6 Weeks annual leave FTE Additional annual leave for your birthday which will be added to your holiday allowance Enhanced family-friendly policies, including maternity/ paternity/ adoption/ shared parental and surrogacy pay Cycle to work scheme Initiatives focused on employee wellbeing Non-accidental injury support Learning and development opportunities via the IVC Evidensia Academy Pawsome Benefits - reward gateway giving discounts and cashback with 100's of retailers Pension scheme Discounted staff pet care


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