Job Description

Do you love welcoming pets and their owners, creating a friendly, caring experience, and keeping a busy practice running smoothly?

At

Welland Valley Vets

, we're a small, independent practice that puts pets and their owners at the heart of everything we do. We're looking for a Veterinary Receptionist & Practice Administrator to join our team, combining front of house responsibilities with practice administration.

About the Role

As the first face and voice our clients encounter, you will:

Welcome pets and their owners with

genuine warmth, friendliness, and compassion

Help clients feel

heard, supported, and cared for

, especially during emotional moments Create a calm, positive atmosphere in a sometimes busy environment Manage appointments, phone calls, and emails with care and professionalism Support our team with

accurate, well-organised admin

The Perfect Candidate

You are someone who:

Has previous

veterinary receptionist experience

Is

naturally friendly, approachable, and empathetic

Thrives on

making clients feel at ease

and providing excellent customer care Works in an

organised and efficient way

with attention to detail Is a

team player

, supporting colleagues and contributing to a positive workplace Has a

can-do attitude

and willingness to learn

Why Join Us

A

small, friendly, independent practice

where people matter A supportive, values-led team who look out for one another A role where

kindness, patience, and quality of care

are genuinely valued The chance to make a meaningful difference to pets and their owners every day

To Apply

Please send your CV and a short cover letter telling us a little about your

veterinary receptionist experience

and what you enjoy most about welcoming and caring for clients to

rachelcaplan@wellandvalleyvets.co.uk

, with the subject, "

Receptionist/Administrator application - [Your Name]"

.

Job Type: Part-time

Pay: 12.21-14.50 per hour

Expected hours: 25 per week

Benefits:

Company pension Employee discount
Application question(s):

Do you have a full driving license and your own transport
Experience:

Veterinary: 1 year (preferred)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 31/01/2026