Job Description

Virtual Account Manager / Office Coordinator

Location:

St Albans Office

Contract:

Permanent

Hours:

Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm

About Us

SICK is a world-leading supplier of industrial sensors and intelligent solutions. With over 50 subsidiaries globally, we pride ourselves on innovation, customer focus, and creating a great place to work.

The Role

We're looking for a proactive

Virtual Account Manager / Office Coordinator

to join our team. This is an office-based role with an

80/20 split

:

80% Virtual Account Management

- managing and growing existing customer accounts while identifying and developing new business opportunities within assigned industry clusters.

20% Office Coordination

- supporting the smooth running of the St Albans office through a range of administrative and organisational tasks.

Key Responsibilities

Virtual Account Manager (80%)

Build and maintain strong relationships with existing and prospective customers Proactively develop sales and marketing actions for prospects and distributors Conduct outbound calls to generate new business and update CRM records Manage new portal shop registrations and assess sales potential Gather market intelligence via online platforms, trade shows, and forums Create and qualify leads

Office Coordinator (20%)

Monitor and manage office supplies, including stationery, refreshments (tea, coffee, milk & fruit) & organising lunches for team meetings Book hotels for group meetings/events Coordinate internal events Arrange transport when required Handle ad hoc office ordering and related duties

Essential Skills & Experience

Previous experience in technical sales or customer service Strong telephone sales skills Knowledge of CRM systems, SAP, and MS Office Familiarity with LinkedIn and social media for business development Excellent communication and organisational skills Ability to multitask and prioritise effectively Experience in office administration or coordination - desirable but not mandatory. Self-motivated with a "can do" attitude Right to work in the UK

Benefits

25 days holiday (increasing to 27 with service) Annual bonus scheme Pension plan (5% employer contribution) Life Assurance (4x annual salary) Employee Assistance Programme Free car parking

Interested?

Contact

Camilla Darwin, HR Administrator

camilla.darwin@sick.co.uk

07436 270617


Learn more about us at https://www.sick.co.uk