Job Description

About the Role

Sense is recruiting a Virtual Buddying Project Coordinator, this is a part time fixed term, hybrid role based between home and either our offices in Selly Oak, Birmingham, due to end on March 31st 2026.


The successful candidate will coordinate and manage a high quality national Virtual Buddying befriending project for children, young people and adults with a disability. You will lead all project work relating to volunteers, working closely with project members and internal and external teams, as well as ensuring the project is conducted in a safe and effective manner, in accordance with Sense policies and procedures.

The main duties and responsibilities include:

Carry out administrative tasks to maintain accurate and up to date records for all buddies and volunteers and to fulfil tasks required for project delivery, using various IT and digital systems including word processing, spreadsheets, databases and online software. To work closely with the Volunteer team to manage a high-quality journey for volunteers, including recruitment, interviewing and training and gathering feedback, To have high aspirations for quality and growth, working towards agreed targets and outcomes. To work closely with the Fundraising team to support the development of funding streams and corporate volunteering partnerships. To lead on communications planning and delivery on the Virtual Buddying project, including social media and newsletters. To manage and analyse a range of volunteer data across multiple databases to support the continued development of the programme Ensure that appropriate arrangements and guidance are in place in relation to the safeguarding of children and vulnerable adults. To respond to safeguarding situations and alert the necessary staff and agencies, signposting families/carers to external sources of support where appropriate. To monitor and evaluate the project through different formats and processes, including digital record-keeping and collecting feedback.

To succeed in this role, you will have:

Experience of managing programmes or services for children, young people, or adults. Demonstrable experience of supporting people with disabilities, including experience of working with people with non-formal communication methods. Experience of recruiting, managing and supporting volunteers and / or substantial experience of working as part of team which includes volunteers directly providing care and support for children, young people or adults. Experience of putting in place processes that ensure the safeguarding of children, young people and adults. Highly skilled in the use of IT, including the use of word processing packages, spreadsheets, databases and other online software. Good communication skills with the ability to adapt your communication for different audiences. Experience of building partnerships and relationships to support or develop a programme or service. Experience of monitoring and evaluating projects, using a range of sources. Highly skilled in the use of video calling software packages including Zoom and Teams. Demonstrable commitment to equal opportunities and diversity. Willingness to complete any training required by the role. To be able to travel as needed to meet the needs of the role. Team meetings are held in London or Birmingham on average once every two months.

For a full job description and person specification, please see the link on the left hand side of the page.

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Sense are proud to be a Disability Confident Employer.


Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly. We would recommend that you read the job description and person specification before applying.


Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.


No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.


If you require any further assistance, please contact the Recruitment Team on 0121 393 4529 or recruitment@sense.org.uk.


Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.


For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. For more information please visit: https://www.sense.org.uk/jobs/equality-diversity-and-inclusion-in-recruitment/