Job Description

WORCESTERSHIRE ACUTE HOSPITALS NHS TRUST JOB DESCRIPTION DIRECTORATE OF SURGERY Post Title Virtual Fracture Clinic Co-ordinator Grade Band 6 Professionally Accountable to: Stacy Waldron Divisional Head of Nursing for Surgery Reports operationally to Tracey Dennehy Lead Practitioner, Orthopaedics and Trauma Clinically responsible to On Call Orthopaedic Consultant Tracey Dennehy Lead Practitioner Orthopaedics and Trauma Operationally accountable to Cherelle Crooke Directorate Manager T&O Job Purpose The purpose of this role is to ensure complete co-ordination of the virtual fracture clinic sessions. The VFC co-ordinator will assist the on call orthopaedic consultant in each patient consultation ensuring clear plan of care, which is communicated, to the patient. The VFC co-ordinator will give information, advice and provide a source of knowledge for patients. This will reduce the amount of patients requiring attendance into face-to-face clinics and ensure appropriate treatment pathways for patients to ensure patient centred working, improve patient care and patient satisfaction.



The VFC co-ordinator will work with the team to develop the service for the future. Key role and responsibilities To co-ordinate the VFC session and assist the orthopaedic consultant in communication of the plan of care for each individual patient. To ensure all patient records are available for the VFC consultations To be confident in health assessment Prioritise appointments depending on outcome of conversation with patients. To document and coordinate accurate plans of care for patients and ensure follow up appointments are made and communicated with patients To give patient information and clinical advice, on the telephone or by letter, following consultant review in the virtual fracture clinic empowering patients to manage their own conditions and ensure VTE prophylaxis is assessed and prescribed for appropriate patients.



Arrange onward referrals to specialty orthopaedic consultant and clinic appointments and communicate these with patients. To produce clear accurate documentation in patient records To arrange further investigation such as x-ray, MRI, Ultrasound and communicate appointments with patients To develop effective networks and channels of communication across multi-professional groups. To ensure good channels of communication between Consultants, Emergency department staff, TNPs, medical secretaries and directorate management To assist in presentations to educational meetings, seminars and symposia as required They will drive the process of the VFC and work ensure the process is robust. The VFC co-ordinator will ensure governance procedures are met and communicate any issues through the departmental governance process.



To work in collaboration with other therapists to audit the service we provide and set out and implement improvement strategies To produce patient information and ensure robust clinical governance The post holder will work autonomously but collaborate with the multidisciplinary team. Internal Consultant orthopaedic surgeons and their teams, A&E consultants and their teams, surgical care practitioner, Matron, nursing staff, theatre staff, physiotherapists and occupational therapists, bed management team, the surgical co-ordinator, anaesthetic staff, directorate manager, External General Practitioners, Nursing staff in Community Hospitals. Risk Assessment Contact with bodily fluids Infection control Visual display unit operation Job Summary Clinical and Audit Facilitates the process of the VFC on the Worcestershire Royal Hospital to ensure all patients seen within the clinic have robust treatment plans that is communicated with them. Works closely with on call T&O consultant to develop treatment plans Has health assessment skills used to triage patients over the telephone to determine any problems encountered by patients.



Works towards independently requesting investigations such as X-ray, Ultrasound, and MRI in accordance with trust protocol. Is able to give patient information and advice in accordance with local guidance. Communicated with directorate management team to ensure timely patient care and appropriate use of resources. Audit the progress of VFC with attention to detail and accuracy and produce reports as requested and present at Directorate governance meetings.



Ensure accurate documentation of information given to patients within notes To ensure patient enquires are promptly answered and issues are communicated with the on call orthopaedic consultant To answer queries and questions from the VFC helpline Facilitates good communications with all agencies involved in the continuity of patient care. Acts as a resource for patients, relatives and carers requiring information and advice regarding episode of care. Arrange follow ups for patients identified in the treatment plan and ensure these are communicated with the patients. To audit Patient satisfaction and appropriately adjust service needs to accommodate patient experience Communication and Education Be a source of knowledge and advise at all levels within the organisation with regards VFC.



Will provide support and advice to the junior medical team. Provide both formal and informal teaching for orthopaedic clinic staff and plaster room staff. Provide informal teaching to patients and relatives. Will participate in induction for medical staff about VFC and treatment protocols Will pursue personal study in professional development Will keep adequate records and provide statistical information and reports on request.



Professional Works within the scope of professional practice, local policies and protocols. To maintain a professional attitude and perform all duties and conduct themselves in accordance with the NMC professional code of conduct / therapies professional body. Show evidence of continuing professional development in line with revalidation requirements and maintain professional registration. Demonstrate trust behaviours.



Vision and Values The Trust aims to provide local services for local people. It has developed its vision to reflect this commitment. To continue to be the major provider of acute/specialist services for the people of Worcestershire (and wider) with a strong reputation for providing outstanding, high quality, reliable, accessible and integrated healthcare for local people Driving this commitment are the Trust-wide signature behaviours Being open and Honest Ensuring people feel cared for Showing respect to everyone Standard Clauses The purpose of this post should remain constant, but the duties and responsibilities may vary over time within the overall role and level of the post. The post holder may from time to time be asked to undertake other reasonable duties.



Any such changes will be made in discussion with the post holder in the light of service needs. Competence The post holder is responsible for limiting his / her actions to those which s/he feels competent to undertake. If the post holder has any doubts as to his or her competence during the course of his / her duties then s/he should immediately speak to their line manager or supervisor. Codes of conduct All employees of the Trust who are required to be registered with a professional body, to enable them to practise within their profession, are required to comply with their code of conduct and requirements of their professional registration.



Those staff that are not required to be registered with a professional body are required to comply with the Trusts codes of conduct. Confidentiality You have a responsibility for promoting and safeguarding the welfare of the children / young people / vulnerable adults that you come into contact with or are responsible for in your job role and sphere of competence. Disclosure and Barring Service The Trust aims to promote equality of opportunity for all, with the right mix of talent, skills and potential. Criminal records will be taken into account for recruitment purposes, only when the conviction is relevant.



As the Trust meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment will be subject to a criminal record check from the Disclosure and Barring Service before the appointment is confirmed. This will include details of cautions, reprimands or final warnings, as well as convictions. Post holders may periodically be asked to undertake a re-check. The Trust is legally required to check all staff against the Disclosures and Barring Services Childrens and Vulnerable Adults barring lists if they engage in what is defined as Regulated Activity or Controlled Activity: Regulated Activity is defined as working closely with children or vulnerable adults, paid or unpaid, on a frequent or intensive basis.



Controlled activity is work that provides opportunities for contact with children or vulnerable adults. Equality and Diversity The Trust promotes policies and practices that challenge discrimination, promote equality, respect individual needs, preferences and choices, and protects human rights. The Trust has a clear commitment to equality for all in employment practices based on an applicants ability, skills and aptitude for the post. A range of equality & diversity policy initiatives are in place and all successful applicants are expected to familiarise themselves with these.



It is therefore the duty of every employee to comply with the detail and spirit of these policies and the law at all times. Any issues or concerns you have should be taken up with your manager or the human resource team as soon as possible.