Job Description

Grade 5- 34,416- 37,356 per annum -6 x Month Fixed Term Contract/Secondment Opportunity

The Financial assessment Team is recruiting for a visiting officer role. The aim of this role is to provide customers who need it the appropriate support to complete their financial assessment and ensure fairly about their ability to contribute towards the cost of their care.


This role would be pivotal to ensure that customers are receiving the most appropriate outcomes to their financial assessment. The visiting officer role will ensure that the number of non-disclosures assessments are reduced to a minimum by providing the support to customer who are not in the position to complete a form and/or providing us with the supporting documents requested.

Main duties of the role

Ensure that the service user is aware of the charging process and how it may affect them


Ensure that the service user is aware of the costs of the services and how it may affect them. Assist the service user (or their representative) to complete a financial assessment form Determine the value of the service users' income and capital assets in relation to the charging policy and procedure. Establish the service users' income and capital assets about the charging policy and the effect this will have on their charge for services Establish the service user's household setting e.g has a partner ; is a boarder so that the impact of their financial commitments can be determined in the assessment context.

Generic administration

Make referrals where appropriate for specialist or independent advice, for assistance, for support and advice specifically on referals within the Council for social care needs. Record relevant statistics Address any queries raised from the issue of invoices for care and take the appropriate action to resolve (Non-Residential care only)

For an informal discussion about the post, please contact

Salim.Rabah@havering.gov.uk

The closing date for the receipt of applications is 8/8/2025

however interest in this job may be high and we therefore reserve the right to close the vacancy early.


You will be notified if your application has been successful. Interview date to be confirmed.


Should you require any help or advice with your online application, please contact the Recruitment Helpdesk on 01708 432770

Additional Information

We want everyone to choose Havering. When you apply for a job with us, your application is considered on its merits regardless of your age, disability, ethnicity, faith, gender identity or sexual orientation. Our residents and service users come from all walks of life, and so do our employees. Find out what it means to Choose Havering .


The London Borough of Havering has important responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults. If you are appointed to a job that involves working with these groups, you may be subject to a Disclosure and Barring Service (DBS) check.

Please attach your supporting statement, explaining in no more than x2 A4 sides why and how you meet the criteria for this role.

We practice anonymised recruitment. Please ensure that you remove all personal information from any documents that you upload.

*About Us

With its excellent transport links into central London, extensive town centre regeneration and the highest concentration of green space anywhere in London, Havering has a unique offer as a place to live, work and visit. By making the most of its position and opportunities, Havering is becoming a hub for start-ups and expanding businesses, as well as construction, logistics, engineering and manufacturing industries.
Find out why you should work for Havering Council .