Would you like to work for the charity that cares for hundreds of historic sites in every corner of England? We are looking for a Visitor Assistant to join us at Portland Castle working 21 hours per week April to October, switching to a zero hour contract November to March.
No history background? No problem. What is important to us is a passion for people and excellent customer service. You will enjoy working with others as part of a team and understand what makes excellent customer service to deliver an engaging visitor experience to a diverse audience.
Heritage is for everybody, and we are here for heritage.
Heritage lives in places and people, memories and stories, artefacts and traditions. It can connect us all to the past, and to each other. It can make us happier, strengthen every community, and help shape society for the better. Everybody should be able to enjoy the benefits it brings. That's why, as a charity, we care for over a million objects and hundreds of historic sites in every part of England, from international icons to local treasures. And it's why we open them up, share their stories and find new ways for everybody to enjoy, learn, play and create.
Overlooking Portland Harbour in Dorset stands one of Henry VIII's finest coastal forts, built to protect against French and Spanish invasion. Portland Castle was built in 1539-40 on the orders of Henry VIII. It served as a coastal defence until 1816 and saw fighting during the First English Civil War (1642-6). After 1816 it became a private residence for over 50 years, before returning to military roles, notably during both world wars.
Today it provides a great day out for visitors and its audio tour, tells of the castle's 450-year history and the part it played in the First and Second World Wars. Portland Castle offers lots to do for families and couples alike and only four miles from Weymouth.
By joining us as a Portland Castle Visitor Assistant, you will be part of an amazing team of employees and volunteers, ensuring visitors have a great time from the moment they arrive until they say goodbye. Through your recommendations, you will help personalise their visit - this could include talking about the benefits of English Heritage membership or recommending things to see and do on site. You will also contribute to making sure your site is accessible, safe and well presented at all times.
It is a varied role - some days will be busy from start to finish and others quieter, especially on the wetter days! Some paid or voluntary experience with the public is beneficial but full training and support is provided as part of your induction. You will be required to work weekends and Bank Holidays, more information will be provided at interview
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