Job Description

Salary

42,467 - 45,735 plus 28.97% employer pension contribution into defined benefits scheme

Contractual hours

35

Basis

Full time

Region

National

Job category/type

FLS Commercial Development

Date posted

07/11/2025

Job reference

REQ1094



Working at Forestry and Land Scotland is all about 'People, Pride and Purpose.' Join us and take pride in supporting the economy, protecting and enhancing the environment by managing Scotlands National forests and land.

We're looking for a Visitor Contracts Manager to join our National Visitor Services team. This is a permanent role and can be based at any Forestry and Land Scotland office, with regular travel across Scotland.

The National Visitor Services (VS) Team provides strategic direction and leadership for Visitor Services across Scotland. We deliver the FLS Visitor Strategy, working collaboratively with regional and national partners to enhance visitor experiences and ensure the long-term sustainability of our sites. The team supports five regional Visitor Services teams, covering around 300 promoted destinations including forests, trails, car parks, and visitor centres that attract over 10 million visits annually.

As Visitor Contracts Manager, you'll play a key role in managing and growing income from visitor operations across Scotland. You'll be responsible for a suite of commercial agreements covering activities such as catering, retail, recreation, and car parking. Working closely with both national and regional teams, you'll identify and deliver opportunities to increase income while ensuring our partners and services provide a high-quality visitor experience.

To be successful, you'll need a proven track record in a commercial role, with experience generating and growing income streams and managing third-party contracts or partnerships--ideally within the tourism, hospitality, or leisure sector. You'll also have strong financial and analytical skills, experience in contract negotiation and performance management, and the ability to build effective relationships with a wide range of stakeholders.

Desirable experience includes managing car parking or paid-for services, knowledge of the tourism and visitor attraction sectors in Scotland, and familiarity with Scottish access legislation. A degree or professional qualification in business, marketing, or tourism (or equivalent professional experience) is also advantageous.

You'll need a full UK driving licence (or suitable alternative) and flexibility to travel throughout Scotland, including occasional overnight stays and weekend work during peak visitor periods.

Please click here to view the full list of benefits of working for us.

If this sounds like a role you're interested in, we'd encourage you to apply with your CV - please ensure you provide evidence of the essential and desirable criteria detailed in the job description and success profile.