Job Description

About The Role

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We have an exciting opportunity to become a key part of the Visitor Experience team at WWT Slimbridge Wetland Centre.



As a Visitor Experience Administrator, you'll play a vital role in providing both administrative and operational support to ensure the smooth running of day-to-day operations, as well as seasonal, special, and VIP events.



In this role, you'll supervise the Administrative Assistant and Receptionist, while providing administrative and operational support to the Visitor Experience Manager. Working closely with the Visitor Experience Manager and Visitor Experience Officer, you'll support the planning and delivery of daily activities and events throughout the year.



This is a full time position working 37.5 hours per week, 5 days from 7 including weekend and bank holiday working.

About You

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To join as Visitor Experience Administrator you will need:
A Level or equivalent qualification in a relevant subject (e.g. Events Management, Education, Communications, Tourism). Full UK driving licence. Experience in public engagement, ideally within a visitor attraction, arts, hospitality, or entertainment setting. Strong customer service skills. Experience organising events in a fast-paced and high-volume environment. Office/admin experience with good working knowledge of Microsoft Office (Excel, PowerPoint, Outlook). Experience managing volunteers within a team setting.
We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

About Us

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We're WWT, and we're on a mission to restore the super-powered ecosystems we call wetlands. There's never been a more important moment for our work, and we've got some phenomenal people on the case.



Whether they're taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there's nothing we love more than watching them soar.



Whatever you do here, you'll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you'll love working at WWT

Wake up every day knowing your work is helping to restore wetlands, and our world Be surrounded and inspired by our team of passionate, dedicated people 33 days annual leave (which goes up to 38 days after 5 years of service) - this includes bank holidays and you have flexibility to take those days whenever you want Free entry to all our wetland centres, including your family Free car parking and secure bike storage areas Colleague discount on shopping and memberships Cycle to work scheme Contributory pension scheme Life Assurance of three times your salary, for peace of mind for your loved ones Independent personal, workplace and financial advice from our Employee Assistance Programme
WWT is an equal opportunities employer and all applications will be considered solely on merit.