Job Description

About the Role:

Our Visitor Experience Guides are ambassadors for Stirling Distillery and the exceptional products we produce. We're looking for an enthusiastic, charismatic, and hard-working individual to join our small, friendly team. You'll be responsible for delivering informative, engaging tours of the distillery, sharing our story with visitors, and ensuring every guest leaves with a memorable experience.

Key Responsibilities:

Welcome and engage all visitors in a professional, friendly manner Host gin and whisky tasting experiences and distillery tours Promote and sell products across our gin and whisky ranges Manage till operations, cashing up, and stock takes Maintain well-stocked and visually appealing shop and bar displays Pour and serve drinks, including cocktail service and basic bar work Assist with admin tasks such as replying to emails and processing online orders Support the head distiller with occasional production tasks Help maintain a clean, welcoming environment for guests Capable of multitasking, especially during busy periods

What We're Looking For:

Passionate and outgoing personality with a flair for public speaking Confident leading groups and delivering engaging presentations Flexible approach to work, including evenings and weekends Excellent team player with a proactive attitude Strong customer service skills and attention to detail Comfortable in a fast-paced hospitality environment Full UK driving licence required

Desirable:

Previous hospitality, retail, or tourism experience Knowledge or interest in gin and whisky (training will be provided) Leadership or team management experience

Required:

Minimum 2 years face-to-face customer service or retail experience Minimum education: High School / Secondary School / GED

Why Join Us?

Stirling Distillery is an award-winning visitor attraction in the heart of Stirling. We offer a supportive and inclusive working environment with opportunities for growth, hands-on experience in the spirits industry, and a role where no two days are the same.

Job Type: Part-time

Pay: 10.00-13.00 per hour

Expected hours: 15 - 25 per week

Additional pay:

Tips
Benefits:

Employee discount Store discount
Schedule:

8 hour shift Day shift Monday to Friday Overtime Weekend availability
Work Location: In person