Job Description

Position reference: 50078071, 50123202
Directorate: Growth and Sustainability | Service: Culture & Visitor Economy
Salary: 26,403 - 28,142
Working Arrangements: Rota basis, and 5 days in 7
Hours per week: 37
Contract type: 1 x Permanent, 1 x Fixed Term until 31/03/2026
Suitable for Secondment: Employees wishing to be considered for secondment should agree with their head of service before submitting an application form (Fixed Term Post only)
See our range of Employee Rewards:
Closing date: 19/09/2025 at 23:59
The successful candidate will be required to speak English to an appropriate standard
This post requires a Basic Criminal Record Check
Prospective employees will be required to give a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.
When applying, please ensure you are prepared to start work with all the necessary legal documents, such as a valid visa, relevant to the type of work you will be undertaking. Please be aware that our organisation does not possess a Home Office license and, as a result, is unable to provide sponsorship for anyone seeking a visa as a skilled or temporary migrant worker.
This role is defined as a safety critical role within the Drug & Alcohol Testing Procedure. You must therefore be willing to comply in accordance with this procedure.
Pensions Regulations have provisions to reduce pension payments in certain circumstances of those who return to work within local government service. If you are in receipt of a pension upon commencing employment with the authority, this may affect your pension entitlements and you should therefore seek advice from the relevant Pensions Authority.
How do we sum up Barnsley Council? Well, we're a double award-winning, high-performing council with a growing economy, a thriving town centre and some truly impressive outcomes in our communities. This is why we've been awarded Council of the Year for 2023 by the Local Government Chronicle (LGC) and The Municipal Journal (MJ).
Our excellent Culture & Visitor Economy service has been a key part of our win; we're so proud of what we've achieved not just for the council but for our partners and Barnsley.
We're impressed. Are you? It's the perfect time to join our excellent team.
About the Post:
Join Barnsley Museums as a Visitor Services Assistant!
Do you love heritage, museums, and the arts? Are you passionate about providing excellent customer service and creating memorable experiences for visitors?
Barnsley Museums is looking for two Visitor Services Assistant to join our award-winning team. You'll help welcome and support visitors at our fantastic venues:

• Cannon Hall Museum, Park & Gardens
• Cooper Gallery
• Elsecar Heritage Centre
• Experience Barnsley
• Worsbrough Mill

What you'll do:
No two days are the same! Your role will include:

• Opening and closing historic buildings
• Greeting visitors and leading tours
• Supporting volunteers
• Caring for collections
• Helping keep our sites clean and welcoming
• Selling souvenirs and craft items in our shops

Last year, we welcomed over two million visitors-our venues are cherished parts of the community, and we're proud of the experience we offer.
About the roles:

• These roles will be based at Elsecar Heritage Centre (permanent post) and at Worsbrough Mill & Country Park (temporary post until 31 March 2026) though you will be asked to work at other sites as needed
• Weekend work is a regular part of the role, and you will work on a rota basis where you can work any 5 in 7 days

If you're friendly, enthusiastic, and excited to be part of a team that brings history and culture to life, we'd love to hear from you!
Apply today and help us continue our award-winning work!
Please use the documents below to help support you with your application form.
Job Profile:
Vacancy Exposure Profile:
Please ensure you view the job profile for this role, as you will need to demonstrate in your application form how you meet the required criteria.
We welcome the opportunity to have a chat about the role and are happy to address any questions you may have about flexible working arrangements, including as a result of caring responsibilities.
We're committed to creating a workplace where differences are valued and everyone truly feels able to be themselves. If you have any support needs during the recruitment process, please let us know.
At Barnsley Council, we believe in second chances and value diversity. Our recruitment process is inclusive, and we welcome applicants with past convictions. We're committed to fairness and do not discriminate. Join us in building a future where everyone has the opportunity to thrive. #InclusiveHiring #SecondChances"
CVs will not be accepted.
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Skills Required