Job Description

Purpose of the Role

VM, Window's & Creative Projects (Maternity Cover) will take the lead on window display executions and provide support with visual merchandising, while also contributing to creative campaigns and production logistics across our global network.



In this role, you'll be responsible for bringing creative concepts to life both in-store and across campaigns. You'll manage the end-to-end process of window display projects, from planning and production to installation and post-launch feedback, acting as a link between internal teams, external partners, and global stakeholders.

Key Responsibilities:

Visual Merchandising (VM) & Store Support

Guide and support store teams on VM execution Track and manage VM budgets and maintain spend trackers Coordinate and dispatch VM props, hangers - store requests Prepare and pack VM materials for new store launches Conduct store visits across London

Windows Management

Oversee production and rollout of global window display concepts, including visual, layout drawings, and installation/concept packs for stores Maintain the critical path for window production Coordinate with freelance installers globally; manage London installs hands-on, with store teams (night work involved) Manage shipping logistics, working closely with external consignees and internal teams Manage the process of purchase orders, budgets and invoicing Manage logistics with our external warehouse, for VM props, mannequins, hangers Maintain stock levels at head office of all VM props Archive photography files of window installs across all global regions Support franchise partners by supplying creative assets and execution guidelines

Campaigns & Creative Operations

Manage critical paths for marketing and campaign collateral production Manage the process of purchase orders, budgets and invoicing Liaising with Legal regarding contracts for new suppliers and Freelancers Manage the logistics around campaign shoots (travel, bookings, catering) Be present on set as needed to support production and resolve issues

Experience Required:

Experience in creative project management, visual merchandising, or retail production Highly organised and detail-oriented, with strong problem-solving skills Comfortable managing multiple projects simultaneously and working to tight deadlines Excellent communicator and collaborator across teams and external partners Confident managing budgets, logistics, and critical paths Willingness to work flexibly, including occasional night installations Working at heights, including the use of ladders is required Experience in Adobe Photoshop, InDesign, and Illustrator is preferable


The successful candidate will enjoy access to engage with a variety of discretional benefits such as:


25 days annual leave entitlement + plus Bank holidays each year Generous staff discount across a variety of brands Auto-enrolment into company pension scheme Cycle to work scheme Charity time-bank scheme Ability to purchase additional annual leave



Please note, the roles and responsibilities listed above are indicative of the position and are not exhaustive and the role includes actions based on any reasonable requests by a line manager.