Job Description

VRF 113034

Voids and Repairs Supervisor

Birmingham, B1

35,006.40 per annum

37.5 hours per week

Permanent

Closing date- 25/07/2025

About the role

We are seeking a dynamic and experienced Voids and Repairs Supervisor to join our Property Services team. This pivotal role involves overseeing the maintenance and management of Trident-owned properties, ensuring they meet the highest standards of safety, quality, and resident satisfaction.

What you'll be doing

Property Inspections: Conduct thorough inspections of both tenanted and void properties to diagnose disrepair and determine necessary maintenance actions.


Team Management: Lead and manage the in-house Direct Labour Organisation (DLO) responsible for day-to-day repairs and void maintenance, ensuring efficient and effective service delivery.


Contractor Oversight: Monitor and evaluate contractor performance, fostering strong working relationships and ensuring adherence to agreed standards and timelines.


Health and Safety Compliance: Ensure all maintenance activities comply with relevant health and safety legislation and best practices.


Resource Planning: Plan and allocate resources effectively, including scheduling works and managing materials to achieve optimal outcomes.


Budget Management: Manage budgets responsibly, ensuring cost-effective solutions without compromising on quality.


Continuous Improvement: Contribute to the development and implementation of policies and strategies aimed at enhancing service delivery and operational efficiency.

Who we're looking for?

Essential Experience and Skills:


Proven experience managing an in-house DLO team delivering both voids and responsive repairs within the social housing sector.


Expertise in creating detailed job specifications and diagnosing building defects with practical solutions.


Strong understanding of building maintenance legislation and the ability to translate this into effective working practices.


Demonstrated ability to balance cost, quality, and service delivery.


Excellent interpersonal and communication skills to liaise effectively with internal teams and external contractors.


Strong project and change management skills, with a commitment to continuous improvement.


Financial and commercial awareness, with experience in managing budgets and reporting on performance.

Why join us?

This is not just a 'job' this is the feeling of knowing that you are part of something bigger and being able to go home each day with job satisfaction and pride in what is achieved by Trident Group every day.


Our purpose is putting people and communities at the heart of our services and the safe homes we provide. To deliver against our purpose we will be:


Trustworthy Collaborative Accountable People Focused Caring in all we do

The benefits

34 days annual leave, plus the option to purchase up to 5 additional days A day off for your birthday 4 days off when you move home Life assurance (3 x salary) Employee Assistance programme & wellbeing programme Flexible Working options Learning & Development opportunities

Who we are?

Trident Group has over 60 years' experience of delivering homes, services and innovation for up to 8,000 people in over 3,600 homes in some of the most disadvantaged communities in the Midlands. The Group employs more than 650 staff, works with volunteers and provides training places and apprenticeships for many more.


The Group consists of;


Trident Housing, which provides landlord services for the Group in respect of housing management and maintenance Trident Reach, which is a registered care and support charity delivering trauma informed care and support services.

We celebrate Equality, Diversity, and Inclusion and as a trauma informed organisation we are continually striving to build a community where everyone feels valued, respected and equally guided by our beacon of hope.


As a Disability Confident Committed Employer, we have committed to:


ensure our recruitment process is inclusive and accessible communicating and promoting vacancies offering an interview to disabled people anticipating and providing reasonable adjustments as required supporting any existing employee who acquires a disability or long term health condition, enabling them to stay in work at least one activity that will make a difference for disabled people

How to apply?

If you think this role is a good fit for you, click apply and upload your CV!


All applicants must provide their right to work documentation at interview stage, such as a valid passport which will be verified to check your eligibility to work and live in the UK.


Relevant roles will be subject to a successful disclosure at an appropriate level from Disclosure and barring service (DBS).


We reserve the right to close this vacancy early should sufficient applications be received.


At Trident Group, we only consider agency introductions where a signed agreement is in place, and where the agency has been specifically contacted by a member of our People & Culture Team. We do not accept responsibility for any fees related to unsolicited or speculative CV submissions made directly to our employees or outside of the above.