Job Description

The Voluntary and Community Development Team seeks a part-time Administrator for 22.5 hours weekly. The successful candidate must be a strong administrator, flexible, enthusiastic, organised, a great communicator, and able to work well in a supportive team environment.



You will act as a key point of contact for all potential and current volunteers, external stakeholders and colleagues and will provide a supportive response to a range of queries relating to volunteers



You will also play a key role in fulfilling the processes and procedures within the service to ensure the volunteer's journey is seamless and delivered on time.

Please note:

This role is not eligible for Skilled Worker visa sponsorship. Applicants who do not already have the right to work in the UK are unable to be considered for this position



The role requires working on Mondays and Wednesdays, with a third working day of either Tuesday or Thursday to be agreed at offer stage.



Administer and provide support to deliver all volunteer recruitment processes in a timely way



Work with a Database Management System ensuring accurate records are kept and maintained for all volunteers and prospective volunteers



Ensure that all pre-volunteer clearances are completed by procedures including Disclosure Barring Service (DBS), Occupational Health Questionnaires, References and Identity checks are obtained to maintain compliance with procedures and statutory requirements.



We are the main provider of NHS community services across East and West Sussex, with 6,000 staff serving 1.3 million people. We deliver essential care to adults and children, helping them manage their health, avoid hospital admissions, and reduce hospital stays.



Our Trust vision is to provide excellent care at the heart of the community. We offer opportunities across medical, clinical, support, and corporate services.



Why work for us?

Positive 2023 NHS Staff Survey results, highlighting compassionate leadership and wellbeing Varied environments: community hospitals, patients' homes, and bases across Sussex Flexible working options: part-time, flexi-time, annualised hours, and flexi-retirement Excellent training, development, and research opportunities Cost-effective workplace nurseries in Crawley, Hove, and Brighton Active EMBRACE, Disability & Wellbeing, LGBTQIA+, and Religion & Belief networks Level 3 Disability Confident Leader and Veteran Aware Trust Beautiful Sussex location near the South Downs and coast

Our values -- Compassionate Care, Working Together, Achieving Ambitions, Delivering Excellence --guide everything we do.



We embrace diversity and encourage applications from all backgrounds, particularly from ethnically diverse, disabled, and LGBTQIA+ individuals. We aim to create an inclusive environment and support reasonable adjustments during recruitment.



This post may close early if sufficient applications are received.



Provide a welcoming response for prospective and existing volunteers.

Function as the initial point of contact, answering queries where able or directing enquiries to the relevant Voluntary Services Team member.

Works closely within the team to support the team in developing and running an efficient and responsive administrative support function.

Regularly communicates with volunteers, departments, clinicians, and support colleagues across the team. Will include travel to other sites throughout Sussex as part of the role.

You will act as a key point of contact between the service and other corporate support services, such as Estates, Facilities, and Finance, for issues such as site visits, petty cash, and processing orders and invoices.

Communicate with administrative support colleagues across the organisation and outside the community to build up relationships.

Administer and provide support to deliver all volunteer recruitment processes.

Work with a Database Management System ensuring accurate records are kept and maintained for all volunteers and prospective volunteers guided by procedures and statutory requirements.

Ensure that the Volunteer's new starter information is sent in a timely way to the services where the volunteer will be placed ready for services induction. Booking venues and rooms relevant to any training activities

Offer support with online training and to volunteers requiring assistance with access to the systems.

Attend and take minutes for meetings as required by the Voluntary Services Team

Attendance at the regular Voluntary Services Team Meetings as required.

Authorised to manage local petty cash, order stationery and other office supplies.

Undertake check and chat process to appropriate volunteers.

Take part in collecting information for newsletters, reports, and presentations to ensure a high standard of accuracy and visual attractiveness.