Job Description

About LIVES

At LIVES, we're not just another charity. We're a dedicated team of professionals and volunteers who've been responding to emergencies in Lincolnshire for over 50 years. Our mission is simple: we save lives. When the 999 call comes in, we're the ones who rush in, armed with skills, experience, and equipment that can change the course of someone's life.

As a charity, we've rapidly expanded our reach and impact, pioneering new ways to use our skills to support the communities that we serve. We're more than just a group of passionate individuals; we're a lifeline for those in need.

We don't just respond to medical emergencies. We're committed to sharing our life-saving skills through delivering high-quality education programmes in the wider community and with commercial clients. And to demonstrate our commitment to quality and ambition, we're building an immersive learning facility, Project Lifesaver, set to become a national beacon for pre-hospital and community emergency medicine.

About the Role

Job Title

: Volunteer & Community Administrator

Location

: LIVES HQ, Units 5 - 8 Birch Court, Spratt Close, Boston Road Industrial Estate, Horncastle LN9 6SB. You may be required to work at other locations depending on volunteer needs.

Working Pattern

: 15 hour working week. Exact days to be agreed with the successful candidate.

Contract Type:

6 month fixed term contract.

Salary:

23,809.50 (pro rata)

Responsible to

: Head of Quality, Community and Volunteers.

Responsive to

: Heads of departments, Volunteer and Community Coordinators, District Coordinators and Clinical Education Manager.

Line Management

: This role will have no direct line management responsibility.

Job Purpose

This is an important role at LIVES. As the Volunteer & Community Administrator, you will work with the Head of Quality, Community and Volunteers and Volunteer and Community Coordinators to deliver excellent support to our volunteers and community engagement initiatives.

This role is mainly administrative in nature, with a high level of organisation and strong communication skills necessary to be successful. It is essential that you are adaptable able to prioritise tasks in a fast-paced environment.

This role will provide support to the Head of Quality, Community and Volunteers and the Volunteer and Community Coordinators, which may include diary management, communications with internal and external parties, and the organisation of committee meetings, including taking of minutes and ensuring completion of actions or dissemination of information where appropriate.

You will also maintain volunteer records as well as compliance and education records.

Working in a team is important, as together with the Volunteer and Community Coordinators you will ensure that all LIVES volunteers receive excellent support from the organisation that facilitates their volunteering activities including responding and community programmes.

Ideally, you'll have a strong understanding of a wide variety of administration processes and experience in mapping these to ensure efficiency and effectiveness across the team.

Our Administrators are key in developing positive relationships with our volunteers, fundraisers, supporters, and members of the public. You'll enjoy working with people and pride yourself in providing first class customer service no matter who you're dealing with.

To be successful in this role you will need to have a "can do" attitude and be flexible and willing to adapt as the organisation grows and develops.

Job Types: Full-time, Permanent

Pay: 23,809.50 per year

Benefits:

Company pension Health & wellbeing programme On-site parking Sick pay
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 05/12/2025
Expected start date: 19/01/2026