Job Description

The role involves coordinating SOS+ projects within St Giles Trust's Violence and Exploitation Education team, focusing on administrative tasks, bookings,

Responsible to:

Team: SOS+ Education - Violence and Exploitation

Education Coordinator - VEX / Operations Manager - Education and Outreach - VEX

Responsible for:

Coordinating SOS+ projects and associated administrative processes

Hours:

Part time, 14-21 hours per week (To be agreed upon)

Grade:

Volunteer

Location:

Camberwell Office, London

Holiday:

Salary:

Volunteer

Application Deadline:

Monday, 8th December 2025 at 9.00am
We reserve the right to close early if we have received sufficient applications so early applications are encouraged.
Interview date: Wednesday 17th December 2025




Please note this role requires Enhanced Adult and Child Workforce and Child Barred DBS check
St Giles Trust is a Charity helping people facing severe disadvantage to find jobs, homes, and the right support they need. We help them to become positive contributors to local communities and wider society. We passionately believe everybody is capable of changing their lives. Our mission is we empower people to overcome injustices for themselves, their families and their local communities - we achieve this through offering support from someone who has been there. Our peer-led services form the backbone of our work.


You will be part of the SOS+ Education - VEX team delivering early intervention and educational projects across London and the South East. Within this, you will coordinate project bookings, manage communication with schools and partners, and support the delivery of the SOS+ Service through high-quality administrative, data, and logistical support. This role contributes to St Giles Trust's mission to empower people to overcome injustices and prevent young people from becoming involved in violence and exploitation.

(1) Key Deliverables

-------------------------

Coordinating bookings for SOS+ projects. Focusing on bringing in new Spot Purchase bookings to meet income generation targets. Creating calendar invites for staff with full details of bookings. Recording and maintaining accurate booking information on shared spreadsheets. Monitoring deliverables for all designated projects and escalating to managers any barriers to targets being met. Responding to information request emails and phone calls about the service, providing high-quality, tailored responses. Overseeing the management of service movements, ensuring sessions are booked appropriately for both virtual (e.g. Teams/Zoom) and face-to-face delivery, including booking travel and accommodation. Supporting the VEX - SOS+ Education Coordinator in collating delivery data and contributing to performance reports. Assisting with evaluation and impact measurement, including sending and collecting feedback forms from schools and service users. Following up on business development leads in support of income generation and project growth. Attending and engaging positively with all required and mandatory training. Ensuring that confidentiality and security of information is maintained in accordance with our Confidentiality, Data Protection, IT and Security policies. Promoting sustainable working practices and reducing the environmental impact of St Giles work. Demonstrating an understanding of and commitment to St Giles values and to equality, diversity, and inclusion. Demonstrates a strong understanding of St Giles approach to employing and developing lived experience including how it is applied in line with our values.

(2) Person specification

-----------------------------


Please use the points outlined below to show how you meet the requirements of the role by addressing each of three person specification areas: 1) Experience, Knowledge & Qualifications 2) Skills 3) Personal Qualities.

Experience, Knowledge & Qualifications

Proven track record of providing efficient, high-quality administrative support to a range of stakeholders. Experience coordinating bookings, managing calendars, and booking travel and accommodation. Experience providing high-quality customer service via phone calls, emails, and meetings. Demonstrable experience of project coordination, ideally including partnership work with schools and external organisations to achieve agreed outcomes. Experience supporting the evaluation of projects, including monitoring and collating performance feedback form data. Knowledge of safeguarding procedures relating to work with children and young people. Understanding of and commitment to equality, diversity, and inclusion, and to anti-discriminatory practice.

Skills & Abilities

Excellent written and verbal communication skills, with the ability to produce accurate records and professional correspondence. Strong organisational skills, with the ability to prioritise and manage multiple tasks simultaneously. Ability to work flexibly and collaboratively within a busy team environment. Competent in using Microsoft Office and online meeting platforms (e.g. Zoom, Teams). Ability to liaise effectively with internal and external partners, including schools, funders, and delivery staff. Understanding of the barriers faced by people with lived experience and the importance of inclusive, trauma-informed approaches.

Personal Qualities

It is important to us to have kind, flexible, adaptable, and empathic individuals within the team. Therefore, your contribution to the organisation should be one that supports creating an inclusive and safe environment. You will consciously aim to use your position within the organisation for the enablement of others by creating a collaborative, empowering, respectful, and inspiring environment where people look forward to coming to work.


In addition, the success candidate will:

Have an interest in and commitment to the long-term success and development of St Giles Be flexible and adaptable Act as a role model for the organisation with integrity and a demonstrable commitment to upholding professional standards Demonstrate passion and approach all work in an enthusiastic way

(3) About Us

-----------------


In St Giles, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, season ticket loan and much more.


We are an equity and inclusion-confident employer. We welcome all applications and we particularly encourage applications from people of the global majority (black, brown, multi-heritage) and those who identify as disabled, nonresponsive, or neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.


St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the for the vacancy.

Ready to Apply?

-------------------



1. Download the application form.
2. Complete the application form, including the personal statement in relation to the job description.
3. Once completed, please return it by email to humanresources@stgilestrust.org.uk. Please include the Job Title and Job Code in your email subject.
4. The deadline for this job application is

Monday, 8th December 2025 at 9.00am.

Application Form

This job description is a statement of requirements at the time of writing and is not contractual. It should not be seen as precluding future changes after appointment to this role.