Job Description

Important notice

In line with our redeployment policy, we'll prioritise applications from employees who are under formal notice of redundancy.


We're looking for someone to join the Nottinghamshire portfolio team, to work across a cluster of properties to deliver a high quality volunteering experience, that is inclusive, flexible and offers public benefit. Your role will operate as a Head of Department, working closely with the Community, Participation & Volunteering Manager, to support the growth and diversification of volunteering at our special places, as we embark upon our new organisational strategy.



What it's like to work here:You'll work across Clumber Park, Mr Straw's House and The Workhouse & Infirmary. Please follow the links below for more information about these locations.


Clumber Park


Mr Straw's House


The Workhouse & Infirmary



What you'll be doing:You will be specialist in your field with great knowledge in participatory practice, growing and diversifying volunteering, leading for an inclusive people culture both on and off property.


You'll be delivering a high quality volunteering experience, collaborating with teams to deliver end to end volunteer journey including planning volunteer recruitment, inductions, training, management, recognition, complaints and exit. You'll be using data and insights to make effective decisions, ensuring that standards are continually met across the portfolio.


Building open and empathetic relationships, you'll expand people's trust and perception of volunteering, welcoming new volunteers and help creating a positive, inclusive and engaging experience for all volunteers, volunteer managers and partners. You'll be making a difference, adapting to change and dealing with issues as they arise.



Who we're looking forApplications from redeployees are assessed against the minimum criteria for the role. In your application, please provide details of how you meet the minimum criteria below:


experience of supporting volunteering in a way that is safe, inclusive and enjoyable able to coach and support colleagues who work with volunteers confident in recognising and sharing the benefits volunteers bring to the organisation ability to ensure volunteers can share their views and feel heard ability to create more chances for people to get involved in ways that suit them
Additional criteria for all other applicants:
confident and capable in coaching and developing leadership with team volunteer managers experience of supporting individuals through challenging conversations and conflict resolution process

The packageThe National Trust has the motto 'For everyone, for ever' at its heart. We're working hard to create an inclusive culture, where everyone feels they belong. It's important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we're for everyone, we want everyone to be welcome in our teams too.


Substantial pension scheme of up to 10% basic salary Free entry to National Trust places for you, a guest and your children (under 18) Rental deposit loan scheme Season ticket loan EV car lease scheme Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria. Flexible working whenever possible Employee assistance programme Free parking at most Trust places

Requirements :Compliance.Eligibility to Work in the UK

Permanent f/t (37.5 hrs pw)