Job Description

Job Title: Volunteer Support Assistant

Location: Padley Resilience Hub, Parcel Terrace

Reports to:

Community Operations Manager

Our vision is that no-one in Derby or Derbyshire is affected by homelessness and the associated poverty and social isolation.

Padley@YMCA Derbyshire support and empower those affected by homelessness to improve their lives. We achieve this by providing:

An accepting and safe environment with meaningful activities that improve health and develop self-confidence, relationships and wellbeing. Food, toiletries, clothes and facilities to meet basic needs. Support, advice, training and volunteering opportunities to improve financial security and independence. Support to move into and sustain a tenancy.
We work in partnership with other organisations and agencies so those affected by homelessness can access shared support pathways and receive the most effective and holistic services.

The Volunteer Support Assistant role is key within the organisation working with individuals and families who visit our Hub. This is an important role providing an opportunity for involvement in wide ranging activity and to join an established charity with exciting development plans. This role is perfect for someone wanting to gain experience from working with this beneficiary group.

Overall role purpose:

To assist our support workers at the Resilience Hub at Parcel Terrace DE1 1LY

To ensure at all times a professional and supportive approach is maintained.

Main duties:

To assist the support staff and beneficiaries in the daily sessions and activities

To support the running of groups and activities in the hub.

To assist in making up food, clothing and toiletry parcels and handing them out to those in need.

Helping our beneficiary's access food, clothing, toiletries, showers and toilets.

To signpost our beneficiaries to other services.

To apply the operational policies and procedures of the Padley@YMCA Derbyshire

PERSON SPECIFICATION

Experience (not essential)

Experience of working with individuals and families.

Experience of working within a social care environment

Knowledge (not essential)

Knowledge of the issues relating to the safeguarding

Personal Qualities:

A committed team player

Able to demonstrate empathy with the aims of the Padley@YMCA Derbyshire

Good interpersonal skills, able to work across the organisation for a common goal

Broad communication skills to support relationships across the organisation

Role based Training to be undertaken

(or evidenced)

Equality and Diversity training

Safeguarding level 2

GDPR

Professional Boundaries

Job Type: Volunteer

Pay: 1.00 per hour

Expected hours: No less than 3 per week

Benefits:

Casual dress Free parking On-site parking
Schedule:

Monday to Friday Weekend availability
Work Location: In person

Reference ID: Padley@YMCA