Job Description

Job Title: Volunteering Manager

Location:

Multiple locations including Maidstone, Canterbury Station and Faversham Station (hybrid working available)

Salary:

Grade 7 - 43,151 - 48,812 per annum, depending on experience

Hours:

Full time 37 hours per week

Ref:

R000938

The post holder will be required to work outside of normal office hours including evenings and weekends (where necessary) to attend events, training and inducting new volunteers and, on occasion, at incidents where the Volunteer Response Team has been requested to attend.

Being a part of Kent Fire and Rescue Service

Everyone is unique. Everyone has value. Everyone helps to make Kent Fire and Rescue Service a great place to work. We are one team. Together with our customers, we are creating a safer future for Kent and Medway.

Lead our volunteers with purpose, inspire with compassion - make a real difference.

Join us in a truly rewarding and meaningful role where your leadership will empower an extraordinary team of volunteers dedicated to making our communities safer and more resilient. As our Volunteering Manager, you'll be at the heart of an award-winning scheme that supports those affected by real life emergencies - right when they need help the most.

This is a chance to lead with vision, nurture a spirit of service, and be part of something bigger. You'll manage day-to-day volunteer activity, supporting our Volunteer Response Team (VRT) at the front line of customer welfare, ensuring every volunteer has the skills, support and inspiration they need to make a meaningful impact.

In 2022, our commitment to volunteer excellence earned us the 'Investing in Volunteers' - we are proud of that recognition, and even more proud of the people who helped us to achieve it. Now, we're ready to build on that success and we want you to lead the way.

What You'll Achieve:

Develop and deliver a strategic vision that fosters a thriving, diverse volunteer community. Shape the policies, practices and standards of an inclusive volunteer scheme that reflects our values and mission. Build partnerships and networks across the community to expand volunteer reach and enhance diversity. Design innovative programs to attract, develop and retain volunteers with the skills and passion to serve. Lead training initiatives that inspire confidence, skill and commitment among our volunteers. Ensure every volunteer activity is safe, impactful, and delivered with care, ensuring to uphold the highest standards of health, safety and safeguarding. Track progress, tell our volunteering story, provide reports and insights to improve how we work and celebrate our successes. Drive excellence and maintain our award-winning status as a standout volunteering organisation.

Who You Are:

A visionary leader with ILM Level 5 in Leadership and Management, or equivalent experience in volunteer management.

Motivational, proactive, and deeply people-focused with experience managing volunteers and a passion for purpose-driven leadership. Confident and calm under pressure, able to adapt quickly and support others in fast-paced environments. An exceptional communicator, skilled in engaging varied audiences across print, digital and online channels. A detail-oriented team leader who balances strategy with empathy--and can inspire others to achieve their best. Experience of developing and undertaking activities in line with health,?safety,?and safeguarding guidelines, and conducting risk assessments.
If you're ready to use your skills to lead with heart, empower dedicated volunteers, and help shape a safer future for Kent and Medway, we'd love to hear from you.

Be the difference. Lead with purpose. Inspire change.

How to apply

Please complete an online application and CV by midnight on Midnighton

Sunday 7th December 2025.

Interviews will take place on 15 or 19 December 2025.

Shortlisted candidates will be required to develop a plan for one of the KFRS volunteering objectives as part of our Investing in Volunteers development plan. This will need to be done in advance and presented at the interview. A short test will be carried out at the start of the interview. Details will be provided when shortlisted candidates are contacted to book their interview slot.

If you feel have the skills and experience to become our?

Volunteering Manager,

click '

apply'

?today - we'd love to hear from you!

Inclusion is at the heart of everything we do. We know that great minds don't think alike, so we rely on diverse thoughts, feelings, beliefs, and backgrounds to create the best working environment that we can possibly offer.

Kent Fire and Rescue Service, its employees, and volunteers are committed to safeguarding, protecting, and supporting children, young people, and adults at risk. As part of our safer recruitment process, we will undertake pre-employment checks to verify your suitability for the role. These checks will include your references and a standard or enhanced Disclosure and Barring Service (DBS) check. Enhanced DBS check with barred lists are carried out for roles with direct and unsupervised access to children, young people, and adults at risk. Risk assessments will be undertaken on any disclosures identified as part of the pre-employment checks.

As a Public Sector organisation with added responsibilities under the Equality Act, 2010 the candidate must demonstrate an understanding of what is meant by Equality, Diversity, and Inclusion and how this fits in with their everyday work.

Job Types: Full-time, Permanent

Pay: 43,151.00-48,812.00 per year

Work Location: In person