Job Description

No1 Lounges is an award winning pay to use airport lounge located within Gatwick Airport offering a distinct and unique experience.

Our lounges in London Gatwick North & South Terminal have been awarded Tripadvisor's Travellers' Choice Awards for 2024.

No1 believes pre flight lounging should be for everyone making it easier for our guests to eat drink and relax in style before they fly.

Shift Pattern

Our shift pattern is on a 6-day rolling rota and is 2 early shifts (3.30am-1pm), then 2 late shifts (12.30pm-10pm), then 2 days off. You will be required to reliably travel into Gatwick Airport at 3.30am for your early shifts.

Role

In this role, you are a brand ambassador and engage with each guest to ensure that we deliver a great experience every time, creating a memorable guest experience is your aim.

This is a multi-skilled role with excellent training provided for each of the below areas:

Floor (Server): You take ownership of your section(s) allocated on shift, taking pride in your area of responsibility and having a keen eye for detail. Food Service: You will be running food from the kitchen and looking after the self-serve food area. Bar: As a bartender, you provide a speedy but personable service, maintaining consistently high levels of drinks service and aiming to exceed guests' expectations.

Requirements

Due to the nature of working at the airport the below will be required

You will need to have a valid passport You will need to be authorised to work in the United Kingdom You will be asked to complete 5 years of employment/education, so living in the UK for the past 5 years is desired You must have a clean criminal

Benefits

? Complimentary staff parking provided at the airport whilst you are on shift

? 28 days paid holiday annually

? Enjoy a complimentary staff meal during your shift, along with refreshments

? Company cash-back healthcare scheme, which means you can claim back the cost of care such as dental, optical and therapy treatments.

? 5 complimentary lounge visits each year.

? 25% discount for lounge visits for your friends and family

? 300 Refer a Friend scheme

? Employee of the Month Reward & Recognition schemes - the chance for your hard work and dedication to be awarded with a 50 voucher every month

? 24 hour confidential employee assistant programme, which supports our employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

? Workplace Pension Scheme with Aviva which you will be automatically enrolled into if you are between the age of 22 and the state pension age, you will make a monthly contribution into your pension, and so will the Company

Job Types: Full-time, Permanent

Pay: 13.23 per hour

Benefits:

Company pension Discounted or free food Employee discount Free flu jabs Free parking Gym membership On-site parking Private dental insurance Private medical insurance Referral programme Store discount
Ability to commute/relocate:

Gatwick Airport RH6: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have a valid passport? Do you have a criminal record? Are you able to travel to Gatwick for a 3.30am shift? How do you plan to travel to Gatwick? Driving or public transport?
Experience:

Customer service: 1 year (required)
Language:

English (required)
Work authorisation:

United Kingdom (required)
Work Location: In person

Application deadline: 22/08/2025
Reference ID: Team Host LGW Waiter Waitress