Job Description

Job description

About Us:

Located on the banks of the River Thames with uninterrupted views of Marlow Bridge, Weir and All Saints Church, you'll find the world-renowned waterside property known as Macdonald Compleat Angler in the heart of Buckinghamshire. Dating back 400 years, the hotel takes its name from Izaak Walton's eponymous book, published in 1653. The hotel is a hub of social activity, home to 64 bedrooms, two restaurants and five event spaces. Location is everything, and there are plenty of reasons to indulge in this picturesque part of England; fishing, rowing, boat trips, family gatherings, romantic nights away, or a place to stay when attending significant calendar events such as Pub in the Park, Henley Regatta and Ascot Races.

Job description

Concierge

An exciting opportunity has arisen at the Macdonald Compleat Angler in Marlow as part of the Concierge Team for an individual with a passion for providing outstanding hospitality and guest service.

This 4 64 bedroom hotel with Conference and Banqueting for up to 120 delegates and with large Al Fresco Dining areas positioned on the River Thames, is renowned locally for providing the perfect wedding venue.*

This role offers variety and is fast paced with the comfort of being part of a well established team.

Whether you are greeting guests, providing a service or assisting with luggage, you'll make full use of your calm, helpful personality and unflustered approach.

To ensure our guests are well catered for, you will have existing knowledge of the local area, be polite, approachable and well groomed.

The successful candidate must posses -

Excellent attention to detail

Proactive approach to challenges and can do - must do attitude*

Immaculate presentation standards in all that you do*

Excellent communication skills with guests and colleagues at all levels*

Passion to exceed expectation first time, on time, every time*

Candidates must be able to work flexibly including weekends and be eligible to live and work in the UK.*

Job Type: Part-time

Pay: From 12.21 per hour

Expected hours: 8 - 40 per week

Benefits:

Company pension

Free parking*

Work Location: In person

Job Types: Full-time, Part-time

Pay: 12.21 per hour

Expected hours: 8 - 40 per week

Additional pay:

Commission pay*

Tips*

Benefits:

Discounted or free food*

Employee discount*

Free parking*

On-site parking*

Schedule:

Flexitime*

Weekend availability*

Experience:

Customer Service: 1 year (preferred)*

Work Location: In person

Job Types: Full-time, Part-time, Permanent, Temporary, Temp to perm, Zero hours contract

Pay: 12.21 per hour

Expected hours: 8 - 40 per week

Benefits:

Employee discount Flexitime On-site parking Referral programme
Work Location: In person