Waiting List and Bookings Officer Job in NHS - Royal Victoria Station, ENG, GB

Waiting List And Bookings Officer

Royal Victoria Station, ENG, GB, United Kingdom

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Job Description

The post holder works in a multidisciplinary administration team consisting of receptionists, secretarial and waiting list staff. To undertake a range of duties to ensure an accurate and efficient waiting list and bookings service is available to specialised medical units within the Radiology Directorate. To act as a first point of contact for the unit and co-ordinate all patient appointments and enquiries using initiative to discern between queries ensuring minimum interruption to the unit or immediate response depending upon appropriate action. To be responsible for the achievement of all NHS Waiting Time targets including but not excusive to Cancer Waits, Diagnostic and Therapeutic Waits.

To work on a rotational basis covering reception duties. The post holder will be expected to work Trust wide with varying working patterns including but not restricted to 8.00 to 20.00 Monday to Sunday. To participate in all aspects of the administration service within Radiology. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you.

Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

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