Waiting List Clerk / Clerical Officer Administrative Support

Liverpool, United Kingdom

Job Description

The opportunity has arisen for a waiting list clerk/administrative support clerical officers to join our administrative team within the Urology Department based at Aintree Hospital Hospital.
It is expected that all applicants will have previous experience of working in the NHS, extensive knowledge of iPM and knowledge of waiting list management.
The successful candidate must be able to undertake all administrative duties, have excellent communication skills, plan own workload and work on own initiative working to strict guidelines and adhering to Trust targets.
You will be expected to be a team player and cover for your colleagues during absences.
Main duties of the job
The post holder will manage and monitor waiting lists to ensure that procedures are carried out within Trust waiting list management policies and targets.
The post holder will provide and maintain an efficient and effective administrative service, undertaking a range of administrative duties in line with local policies and procedures.
The post holder will be monitoring DM01 reports and also conduct pre-admission/pre-attendance calling to reduce DNA rates along with data cleansing exercises and validation of the waiting list.
About us
Liverpool University Hospitals NHS Foundation Trust was created on 1 October 2019 following the merger of two adult acute Trusts, Aintree University Hospital NHS Foundation Trust and the Royal Liverpool and Broadgreen University Hospitals NHS Trust.
The merger provides an opportunity to reconfigure services in a way that provides the best healthcare services to the city and improves the quality of care and health outcomes that patients experience.
The Trust runs Aintree University Hospital, Broadgreen Hospital, Liverpool University Dental Hospital and the Royal Liverpool University Hospital.
It serves a core population of around 630,000 people across Merseyside as well as providing a range of highly specialist services to a catchment area of more than two million people in the North West region and beyond.
To hear more about our achievements click herehttps://www.liverpoolft.nhs.uk/media/13089/1606-annual-report-booklet_final.pdf
Follow us on Social Media:
Facebook - Liverpool University Hospitals Careers
Instagram - @LUHFTcareers
Twitter - @LUHFTcareers
Details
Date posted
22 September 2025
Pay scheme
Agenda for change
Band
Band 3
Salary
24,937 to 26,598 a year per annum, pro rata
Contract
Permanent
Working pattern
Part-time
Reference number
287-RSUR-83-25
Job locations
Aintree University Hospital
Lower Lane
Liverpool
L9 7AL
Job description
Job responsibilities
Please see Main duties of the role detailed above and and Person Specification enclosed. Job description
Job responsibilities
Please see Main duties of the role detailed above and and Person Specification enclosed.
Person Specification
Qualifications
Essential

  • RSA 11 or equivalent
Experience
Essential
  • Have demonstrable experience and knowledge of service improvement systems
Knowledge
Essential
  • A good working knowledge of computers and software packages/ECDL
  • Understanding of a broad range of administrative processeses
  • Able to demonstrate and understanding of a wide range of local hospital systems/processes and policies
Skills
Essential
  • Good basic numeracy skills
  • Excellent interpersonal skills ability to communicate at all levels
  • Should be able to present data and information in a useful and understandable format
  • Have good negotiation skills
Person Specification
Qualifications
Essential
  • RSA 11 or equivalent
Experience
Essential
  • Have demonstrable experience and knowledge of service improvement systems
Knowledge
Essential
  • A good working knowledge of computers and software packages/ECDL
  • Understanding of a broad range of administrative processeses
  • Able to demonstrate and understanding of a wide range of local hospital systems/processes and policies
Skills
Essential
  • Good basic numeracy skills
  • Excellent interpersonal skills ability to communicate at all levels
  • Should be able to present data and information in a useful and understandable format
  • Have good negotiation skills

Skills Required

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Job Detail

  • Job Id
    JD3816035
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    £24,937-26,598 per year
  • Employment Status
    Permanent
  • Job Location
    Liverpool, United Kingdom
  • Education
    Not mentioned