Job Description

Job Overview

Award-winning Iford Manor Kitchen is seeking a waiter or waitress who is passionate above food & drink, as well as delivering exceptional service, to join our team. Training will be provided and attention to detail is essential. Experience in a similar role is preferred.

Tips are shared throughout the team and are usually very generous in addition to your standard wage.

This role offers an opportunity to develop your skills within the hospitality industry while working in a welcoming and dynamic setting. We are a friendly and supportive team, in a beautiful setting.

Duties

Greet guests warmly and provide attentive, courteous service throughout their visit Take accurate food and beverage orders, ensuring timely delivery to guests Understand and present menus, explain daily specials, and recommend dishes or drinks to enhance guest experience Strong awareness and knowledge of our processes on allergies & dietary requirements which must be followed Serve food and beverages efficiently, maintaining high standards of presentation and quality Handle payments accurately and process transactions using POS systems Maintain cleanliness and organisation of tables, service stations, and dining areas Upsell menu items to maximise sales opportunities while respecting guest preferences Ensure compliance with food safety standards and health regulations at all times Assist in setting up and clearing tables, as well as supporting kitchen staff when required

Experience

Previous experience in hospitality or restaurant service is highly desirable but not essential; training will be provided for the right candidate Knowledge of food safety procedures and basic food preparation skills are advantageous Familiarity with serving techniques, guest services, and upselling strategies will be beneficial Strong organisational skills with excellent time management abilities to handle multiple tables efficiently Ability to work well under pressure in a busy environment while maintaining a friendly demeanour Good communication skills with the confidence to engage with diverse guests confidently
This role offers an exciting opportunity for those passionate about delivering outstanding customer service within a professional setting. We welcome applicants eager to grow their hospitality expertise and contribute positively to our team.

Job Types: Full-time, Permanent

Pay: From 12.50 per hour

Benefits:

Company pension Employee discount Free parking Health & wellbeing programme On-site parking
Work Location: In person