Job Description

We have a great opportunity to work as a Ward Administrator on Burlington ward Worthing Hospital.



You will provide effective day to day clerical support to facilitate the smooth running of the ward alongside the ward manager and senior colleagues. The job role covers clerical duties ranging from meeting and greeting staff, patients and visitors, answering the telephone and dealing with all enquiries.



Ensure all computer and paper information is up to date and completed accurately.



Answer the telephone in a timely and courteous manner .



Provide information either in person or over the phone to visitors regarding ward routine, infection control, procedures and patient condition updates as advised by nursing or medical team .



To collect essential information either via the telephone or directly and communicate with the appropriate member of the ward team.



To receive and make telephone calls as needed and as directed by the ward staff.



To receive and direct patients, visitors and staff visiting the ward.



As directed by the nurse in charge, contact GP surgeries and other external agencies to obtain patient related information



Monitor and order on the Trust's procurement system ad hoc items and ward specific medical items for the ward, not provided by



MaterialsManagement and receipt items on Hire of medical Equipment on IPROC and receipt on the system and arranging its return .



Reporting and monitoring issues on the ward to the Maintenace team. / EBMA and IT departments. Maintaining a live careflow system to accurately reflect patient flow within the trust at board round



To follow policies in own role which are determines by others.



Plan and prioritise own daily workload.



Involvement in planning patient discharges e.g. photocopying notes and booking transport.



Ensuring notes are availab le for ward admissions .



At UHSussex, diversity is our strength, and we want you to feel included to help us always deliver Excellent Care Everywhere, as shown in our Outstanding for Caring CQC rating. Your uniqueness and experiences will be part of our creative and innovative community where everyone is encouraged to succeed. We have a range of staff networks to help break down barriers, and can offer a buddy to help new members settle in. We're proud to be a Disability Confident Employer (Level 3) and a Veteran Aware Trust.



Candidate Pack

Please note:

This role does not meet the minimum criteria for visa sponsorship under the current UK immigration rules, which set specific salary and skill thresholds. As such, we are unable to provide sponsorship for this post. Applicants will therefore need to already have the right to work in the UK to be considered. We include this information at the outset to provide clarity and avoid unnecessary inconvenience for applicants.



Answer the telephone in a timely and courteous manner .



Provide information either in person or over the phone to visitors regarding ward routine, infection control, procedures and patient condition updates as advised by nursing or medical team .



To collect essential information either via the telephone or directly and communicate with the appropriate member of the ward team.



To receive and make telephone calls as needed and as directed by the ward staff.



To receive and direct patients, visitors and staff visiting the ward.



As directed by the nurse in charge, contact GP surgeries and other external agencies to obtain patient related information



Support the Division by providing an effective OPD booking provision as needed in each area. To ensure this is an efficient and reliable service in line with the Trust's targets



Monitor and order on the Trust's procurement system ad hoc items and ward specific medical items for the ward, not provided by Materials Management and receipt items on Hire of medical Equipment on IPROC and receipt on the system and arranging its return .



Reporting and monitoring issues on the ward to the Maintenace team. / EBMA and IT departments.



Maintaining a live careflow system to accurately reflect patient flow within the trust at board round



To follow policies in own role which are determines by others.



Plan and prioritise own daily workload.



Involvement in planning patient discharges e.g. photocopying notes and booking transport.



Ensuring notes are availab le for ward admissions .



Ensuring there are sufficient supplies of forms and other related equipment on the ward area. Assist with patient flow by the timely printing of discharge summaries,



Using Compass BI reports ensure all discharge summaries are published to GP



Liaising with nursing staff and contacting discharge lounge as appropriate to assist with patient flow.



Liaising with other service providers to ensure OPD appointments are organised as appropriate



Attend board rounds and either d uring or following board rounds ensure ED D dates, discharge pathways, NCTR dates and discharge delay reasons are recorded on careflow .



Maintenance of case notes, including filing of new admission paperwork.



Scanning of patient notes onto evolve including DNAR and photographs .



Prepare notes after discharge for coding and scanning



Check discharge summaries in future management, for recently discharged patients, for any follow up appointments / scans required and if not already made by the w ard doctor completing the DCS then email a copy of the discharge summary to internal referrals who will make the appointments.



Check patients' DNACPR forms for consultant signature and advise the medical team if signature is needed. When complete scan to Evolve together with any ReSPECT form



Check for overdue VTE assessments from the daily email and inform medical team if any due for the ward



Scan and sent Therapies only referrals, TOCH referrals and clinical tool scores to discharge hub and discharge coordinators .



Manage communications, ward email and Whats App



Sending and following up on DOLs and therapy referrals.



Checking patients have NHS number, and informing Overseas team if not



Managing patient property on ward and with cashier



Take filed notes and property of deceased patients to bereavement office in line with death certification process