Job Description

An exciting opportunity has arisen for an enthusiastic and motivated Ward Clerk to join our team on our busy Respiratory High Care Unit, C808



We require a Ward Clerk who is able to work 22.5 hours per week (Monday to Wednesday) to help us maintain the smooth and effective running of our busy 24 bedded Respiratory High Care Unit



This is a supportive role, assisting the clinical nursing team and wider MDT to ensure the department runs smoothly.



You will need to be flexible, adaptable and have strong organisational skills. Excellent communication skills are important as you will be liaising with teams throughout the hospital whilst working closely with the MDT, relatives and patients.



To liaise with patients, clinical staff, GPs in person, via telephone &email



Show a caring & professional approach towards patients & visitors



Escalate patient queries, capacity problems and general issues to line manager or clinical staff as appropriate



Welcome & assist patients & visitors on arrival & inform appropriate staff.



Ensure that all clinical results & other clinical information are accurately filed



Ensure patient records are appropriately received & transferred in & out of ward



To carry out associated clerical duties, for example, filing , photocopying, distributing post, diary management & scanning



Undertake the role's duties in the case of a major incident in your department



Attend appropriate meetings as required by line manager



Take part in departmental audits & associated duties



Attend training courses



Assist in training of new members of the team



When requested, order stationary & essential items



Check & update patient details on arrival



To review discharge paperwork & book follow-up appointments



Check incoming email inbox's daily to keep up to date with departmental & Trust information



University Hospitals Bristol and Weston NHS Foundation Trust (UHBW) is one of the largest acute Trusts in the country, bringing together a combined workforce of over 13,000 staff and over 100 different clinical services across 10 different sites, serving a core population of more than 500,000 people across South West England. UHBW has been rated by the CQC as 'Good' overall and our staff are proud to deliver excellent care to the people of Bristol, Weston and beyond. As a forward-thinking multi-award winning Trust and a digital exemplar committed to improving patient care, our world-leading research and innovations are having a positive local and global impact. Our hospitals are spread across Bristol and Weston, join us and you can enjoy the very best of both worlds; city living within a stone's throw of the countryside or beside the seaside, both with easy access to all that the South West has to offer. UHBW is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. As an equal opportunities employer actively working towards a diverse workforce we aim to recruit and retain a workforce which represents the rich diversity of the local population at all levels and are committed to designing our services around the needs of individual patients and those around them. Anonymous information will be used from your application in order to ensure we're meeting our pledge.



For a more detailed job description, main responsibilities, and person specification, please refer to the job description document attached to this vacancy.