Job Description

This is an excellent opportunity to join the Trauma and Orthopaedics team at Frimley Park Hospital as a Ward Clerk/Receptionist for Wards F4, F5 and F6. You will play a key role in supporting the administrative functions of these busy wards, helping to ensure the smooth and efficient running of the departments.



This full-time role (37.5 hours per week) requires a proactive, organised and professional individual who can provide high-quality reception support and carry out a range of clerical duties in a fast-paced environment.



General clerical and administrative duties



Managing and dealing with all telephone enquiries, new patients and visitors



Point of contact for all visitors to the unit



To maintain patient details on relevant electronic systems updating with necessary requirements such as porting requests



To manage and update the admission and discharge information system contemporaneously



Liaise with ward staff to resolve any problems



Liaise with other departments for example; Waiting list department, consultants secretaries, pharmacy, emergency department, transport, discharge lounge, site managers, porters etc



To provide administrative support to the nursing and medical staff as required



Make appointments as necessary



Ensure general tidiness of Wards F4/F5/F6 Reception areas



To maintain a safe working environment



Assisting with audits as required, including data collection



Reporting of any estates issues via Planet FM and following up these requests



Frimley Health NHS Foundation Trust is committed to being an inclusive and disability confident employer and has been awarded the Gold for the Armed Forces Employment Recognition Scheme. We provide first class development opportunities for all staff and have a wide range of professional, management and leadership, and clinical skills training available.



Here at Frimley Health NHS Foundation Trust, we know how important it is to have a healthy work life balance; this benefits not only individuals but the patients we care for too.



We encourage applications from people who wish to work on a flexible basis, recognising that flexibility may mean a range of different working patterns and hours, we do our utmost to work with our staff to meet their needs and the needs of our service and its users.



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For a full list of responsibilities and tasks associated with this role, please refer to the job description/person specification attached to this vacancy.