Job Description

As a ward hostess you will help to enhance our patient well-being and their experience in the hospital . Working closely with other hospital staff you will be expected to deliver a greatlevel of customer service to all patients, visitors, staff and various stakeholders.***Salary xc2xa313.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***Main duties of the jobWard Host (St Helier)Role is based primarily at St Helier Hospital

• You will be responsible for providingan efficient food and beverage service to patients on wards ensuring that food and beverages meets patients` medical, dietary and cultural needs.
• You will help to prepare the service areas with the necessary equipment, such as crockery, serving utensils, condiments. In addition, you will be responsible for food preparation and production, maintaining a high standard of hygiene and food handling, whiles ensuring all food served to patients is easily accessible.

(Shift pattern will include evening and weekend working)About usEpsom and St Helier University Hospitals NHS Trust provides a range of medical services to approximately 490,000 people living across southwest London and northeast Surrey. In addition, we provide more specialist services, in particular renal and neonatal intensive care, to a wider area, covering parts of Sussex and Hampshire.We serve an area that is rich in diversity, with a mix of urban and rural areas, and differing levels of quality of life. We cover some of the most prosperous postcodes in the country, as well as some poorer areas. Together with our colleagues at NHS Surreyand NHS Sutton and Merton, we work to make sure that we deliver the best possible care to the communities we serve.The Trust employs approximately 5,000 staff across its hospitals and issupported by over 500 volunteers.Date posted24 April 2025Pay schemeOtherSalaryxc2xa313.85 an hour per hour (not Agenda for change)ContractPermanentWorking patternPart-time, Flexible working, Compressed hoursReference number343-NN-7030736-HM-FMJob locationsSt Helier HospitalWrythe Ln, SuttonCarshaltonSM5 1AAJob descriptionJob responsibilitiesPlease see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.This ward host role is mainly based at ST Helier hospital and we expect our team members to work across trust wide which is Epsom and St Helier hospitals.If you have a driving license and a car, it will be advantage and also you can reach our hospitals via public transport. ***Salary xc2xa313.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change*** Job descriptionJob responsibilitiesPlease see the attached supporting job description and person specification document which contains more information about the role and requirements. Please ensure your application refers to the job description and person specification.This ward host role is mainly based at ST Helier hospital and we expect our team members to work across trust wide which is Epsom and St Helier hospitals.If you have a driving license and a car, it will be advantage and also you can reach our hospitals via public transport. ***Salary xc2xa313.85 per hour. Please note this opportunity is NOT Agenda For Change and terms & conditions vary from Agenda for Change***Person SpecificationQualifications and TrainingEssential

• Health & Safety Awareness

Desirable

• NVQ level 1& 2 or equivalent

ExperienceEssential

• Previous work in a customer facing role
• Able to read, write and converse in English
• Able to understand and following written and verbal instructions
• Effective oral and written communication skills

Desirable

• Previous experience in a healthcare setting

Person SpecificationQualifications and TrainingEssential

• Health & Safety Awareness

Desirable

• NVQ level 1& 2 or equivalent

ExperienceEssential

• Previous work in a customer facing role
• Able to read, write and converse in English
• Able to understand and following written and verbal instructions
• Effective oral and written communication skills

Desirable

• Previous experience in a healthcare setting

NHS