Job Description

Knowles Transport are trusted by some of the biggest and well-known businesses in the country to offer a broad range of warehousing and distribution services. We provide the infrastructure and scalability of a multi-national third-party logistics company combined with the flexibility, agility and dedication to customer care of a family-run business.
The Main Purpose of the Role:

• To be a key part of the warehouse administration team and to support the Area Managers and Warehouse Manager in the smooth running of the entire warehouse function.
• To ensure all business requirements and customer requests related to administrative activities are carried out in full as required.
• To ensure accuracy and availability of stocks within the warehouse by following all operational processes and procedures correctly relevant on the Warehouse Management System (WMS).
• To work cohesively with all other support functions within the wider operation and carry out any other tasks as reasonably requested by the business.

Requirements:

• Excellent verbal communication skills and the ability to communicate effectively with customers and co-workers.
• Excellent written, numeracy and accurate data entry skills.
• Good time keeping and highly organised.
• Ability to multi-task and work in a fast-paced environment.
• Proficient in the use of MS Excel, Word, Outlook and Power Point with a willingness to learn new systems and processes.
• Be motivated and practical-thinking.
• Strong Team Player with good interpersonal skills.
• Must have own transportation to work.

Desirable Skills / Experience:

• 1 years' experience of working in a warehouse environment.
• Flexibility and willingness to work overtime when needed.
• Understanding of inbound / outbound supply chain processes.

Accountable KPI's:

• Customer Service - To ensure all paperwork is processed with accuracy.
• Escalate and resolve any receipt or delivery queries.
• Ensure all documentation is processed within 24 hours of receipt.

Key Accountabilities:
General Duties;

• Processing of outbound and inbound movements.
• The day to day paperwork processing & filing.
• Run reports and paperwork from the customers own system.
• Provide clerical support to the warehouse and transport team as required.
• Processing Packaging for both inbound and outbound deliveries.
• Complete audit checks on key areas of the business.

Communication;

• Cross functional contact to resolve any queries or problem that may arise.
• Responding to and dealing with both internal and external customer communication by email and telephone and in person.
• Provide any performance data and KPI's to the management team as requested.

Teamwork;

• Encouraging teamwork within the workplace by displaying the correct behaviours towards all members of the Knowles Logistics Ltd teams.
• Provide ASH cover (absence, sickness and holiday) as required by the business.
• Assist the warehouse operatives with any queries.

Health & Safety;

• Maintain compliance with the site H&S standards at all times.
• Attend relevant training courses.
• Maintaining a clean and safe working environment by performing general housekeeping where necessary.
• Ensure that all lifting and moving of products are carried out in accordance with manual handling procedures.
• Support the safety culture by completing near miss forms when a relevant observation is made.

Please click on the APPLY button to send your CV for this role.
Candidates with experience of; Administration, Administrator, Customer Service, Office Administration, Goods In, Goods Out, Import, Export, Data Entry, Database, SAP, Logistics, Logistics Administration, Transport, Transport Administration, Logistics Coordinator, Warehouse, will also be considered for this role.
How can we help?
If you have any questions and you would rather chat to a member of our team please email or call us about this role.
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