SPI Group is seeking a dynamic and safety conscious First Line Manager (FLM) to supervise and lead operational teams in delivering efficient, accurate, and high-quality logistics services. As an FLM, you'll be on the front line ensuring operational standards, performance targets, and safety compliance are met consistently.
Mission
Supervise daily operations to ensure service delivery meets customer and business expectations.
Lead and develop team members, fostering a culture of continuous improvement and accountability.
Maintain a safe working environment by enforcing HSE standards and promoting best practices.
Report and investigate incidents within the work place and respond to or escalate issues of non compliance to safety regulations and procedures
Manage resource planning, workload allocation, and productivity monitoring.
Drive process standardization and support implementation of business improvement initiatives.
Ensure compliance with company policies, legal requirements, and industry standards.
Collaborate with senior leadership to support operational excellence and customer satisfaction.
Conduct team performance meetings, discussing the shift's needs and priorities, ensuring that actions are taken by your team and/or support areas
Encourage people engagement and assist in communicating company information and notices
Raise ideas of new initiatives for engaging people within the organization and with the community
Participate in customer, regulatory and internal operational audits as required and work with the team to implement the agreed action plan
Liaise with suppliers based on business requirements, monitor performance and where necessary, propose improvements to line manager and implement agreed improvement actions
Ensure team members are properly trained according to their training matrix
Profile
Can do, passion and right first time attitude
Ability to manage a team
Ability to manage change processes
Ability to deploy and change resource allocations during the shift in response to the changing requirements
Strives to deliver results
Coaching and active listening skills
Conflict resolution
Ability to deliver results under stress
Problem solving skills
Good balance of Results and respect approach
Act independently without direct supervision
Communication skills
MHE experience and license preferred but not essential.
If you are ready to lead a team in a fast-paced environment and drive operational excellence at SPI, we invite you to apply today!
Benefits:
Bereavement leave
Company events
Loyalty bonus
Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
Life insurance
On-site parking
Sick pay
Schedule:
Day shift
Night shift
Overtime
* Weekend availability
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