Job Description

Job Title: Warehouse Operations Manager

Location: Dunstable Distribution Centre

Reports to: Assistant Distribution Centre Manager

Department: Logistics / Supply Chain

Job Overview:

We are seeking an experienced Warehouse Operations Manager to lead key logistics functions including Goods In, FLT, RRU, Assembly, Stock Maintenance, and Replenishment. You will manage cross-functional teams across all shifts to meet service level agreements (SLAs) and drive operational excellence.

Key Responsibilities:

Oversee day-to-day warehouse operations including Goods In, FLT, RRU, and Assembly.

Drive performance through KPI tracking, cost control, and continuous improvement.

Develop team capability through coaching, performance reviews, and succession planning.

Collaborate with senior managers and cross-functional teams to align on warehouse strategies and logistics goals.

Ensure health and safety compliance across all warehouse activities.

Maintain stock accuracy, lead PI (Perpetual Inventory) processes, and meet auditor requirements.

Monitor site facilities, labour planning, and supplier contracts for operational efficiency.

Chair or support key meetings including H&S briefings, operational updates, and employee forums.

Partner with internal and external stakeholders to enhance warehouse productivity and customer satisfaction.

Key Skills & Experience:

Proven leadership in a fast-paced warehouse or distribution environment.

Strong communication, analytical, and decision-making skills.

Experience in driving cost efficiency, team performance, and operational improvements.

Ability to manage resources effectively across multiple teams and shifts.

Solid understanding of warehouse management systems and supply chain operations.

Demonstrated success in motivating teams and managing change.

Health & Safety Responsibilities:

Promote a safety-first culture across all warehouse teams.

Comply with health and safety regulations and reporting requirements.

Key Stakeholders:

Internal: Supply Chain, Operations, Category Managers, People Team.

External: Third-party logistics providers, suppliers, consultants.

This is a dynamic and rewarding opportunity for a warehouse leader who thrives in a collaborative, results-driven environment. If you're passionate about logistics, team development, and operational success--apply today to join our growing supply chain team.

Here's what's in it for you

33 days holiday rising to 38 days with length of service (inclusive of bank holidays) 2 staff discount codes for yourself and a family member or friend 30% discount on Superdrug Own Brand Products both in store and online Company pension matching and bonus We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it Being part of more! We are part of a group who work closely with Savers, The Perfume Shop and Three UK We are part of A.S. Watson Group, the world's largest international health and beauty retailer with over 15,700 stores in 25 markets! Unrivalled Learning and Development programmes Enhanced maternity/shared parental/adoption leave, company sick pay and pregnancy loss and support

Come and be part of something special.


For information on how we manage and store your data please go to https://www.superdrug.jobs/privacy-policy/