We are seeking a dedicated and efficient Warehouse Worker/Delivery Driver to join our dynamic team. The ideal candidate will play a dual role of ensuring the smooth operation of our warehouse by handling various tasks related to materials management, shipping, and receiving, as well as dropping same day deliveries and working as a relief driver when required.
Same Day Delivery Driver
Ensure that customer deliveries take place in an efficient, accurate and timely manner.
Exceed customer expectations by giving an exemplary and personalised service.
Keeps accurate records of deliveries and customer authorisation and ensure all documentation is submitted to the Warehouse Supervisor on return.
May have to lift heavy products or parcels
Drives safely and follow all laws and rules of driving to maintain a safe and healthy work environment
Keeps company vehicle clean and ensure it is well-maintained, has fuel, oil and is ready to drive
Communicates with sales office/customers by phone to update them of time of deliveries if there have been issues or changes to their estimated time of arrival
Follows pre-planned route accurately without deviation from set course
Maintains communication with Warehouse Supervisor to be informed of any change of delivery, route or schedule
Informs management of any sales opportunities or observations from customer premises
Cover a van route if required for holidays and absences, including central London.
Warehouse Operative
Picking and packing of customer orders ensuring daily tasks are carried out in accordance to health & safety practices.
Operation of slitting, label and conversion equipment in a safe and efficient way ensuring daily tasks are carried out in accordance to health and safety practices.
Ensure equipment is maintained and kept in good working order and regularly cleaned in accordance to our procedures. Reporting of any issues to supervisor
Ensure work areas are clean and tidy for the safe transfer of materials and to allow everyone to carry out their daily duties
During all aspects of material handling, continuously check to ensure the quality of the products for defects and report any issues to supervisor
Work in an efficient way to ensure orders are collated correctly and are despatched in a safe and well presented packaging
Operate forklift for unloading, loading of vehicles and storage of materials in our warehouse in a safe and tidy system
Understanding and use of Opera and WMS software
Follow ISO procedures and provide feedback to improve our systems
Provide visiting customers with a first class service level
Liaise with transport companies to fulfil customer order requirements
Discuss with stock controller any stock issues and correct if required
Provide feedback to sales co-ordinators relating to customer orders and enquiries
Assisting in random stock checks
Assisting in checking goods received and booking materials in and putting materials into the appropriate areas.
Other ad hoc duties as may be required from time to time