Job Description

About us

Founded in 2001, H2eCommerce are specialists in selling printer consumables, printers, stationary and office supplies. through our Cartridge People Brand.


Part of a highly successful Europe-wide group with a turnover in excess of 400m, based in Cheshire across two sites in Winsford and Crewe, the award-winning company is run by a team of industry experts, sourcing the best quality ink and toner cartridges available for our customers. These high-quality printer consumables are either newly released original products or ink and toner cartridges which are compatible with an original product.


We aim to offer the best choice of quality and high-value Own Brand compatibles in the UK, bringing a low cost alternative for our business and domestic customers alike.


Cartridge People is the number one retailer of compatible printer cartridges with over 1,000,000 sold every year. We pride ourselves on our award-winning customer service and top quality Own Brand ink and toner cartridges that have helped businesses and households all over the UK cut down on their printing costs.


123-3D.co.uk are the UK-based specialist 3D printing experts, offering the biggest range of 3D printers, filaments and accessories in the UK at the best prices, guaranteed!

About the Role

We are seeking an experienced and motivated Outbound Team Leader to join our Winsford warehouse team.

Reporting to the Satellite Warehouse Manager, this is an exciting opportunity to help to set an excellent standard and progress your warehousing career.


This is a hands- on role in which you will respectfully manage, motivate and develop the team, monitoring the team's productivity and ensuring quality and accuracy standards are met. You will encourage a fantastic level of customer service, maintain the health and safety of the shift and work with other operational team leaders to set a strong working example for your team.


Basic salary is 28,341.00 but you will receive a 1000 allowance for Flexi truck qualification (this training will be provided)

You will shine when giving it your all!

Job Opportunity

Main Duties and Responsibilities:

Ensure timely completion of all tasks to meet departmental KPIs, strive to maximise productivity Train new warehouse and stock control associates Assist the management with running a highly efficient warehouse operation, in line with customer demand and business targets Where possible, resolve any issues or problems which occur on shift, including IT related and courier issues. Make appropriate decisions for the department whilst considering the implications and costs to the business as a whole Prioritise and manage the daily resourcing of the team, including daily activity rotas and holidays Complete administrative tasks for daily/ monthly KPI reporting Active involvement in regular communication briefings for the team Report any serious team issues to management Ensure H&S standards are adhered to at all times Set an excellent example to the team, work to a high standard and adhere to company policies, procedures and values First Aider (training for this can be provided) Flexi Truck (training for this can be provided)

Company Benefits

Competitive salary with annual salary reviews 30 days annual leave with an additional day of leave for each full year spent with the company, up to 35 days per year Death in service insurance at 3 x annual salary Pension Generous long service cash rewards from 5 years of service Cycle to work scheme Discounted Gym Memberships Staff discount on products Staff referral scheme with cash rewards GP access and mental health counselling support Yearly flu vaccinations Specsavers vision/ eye care Free parking with easy access to rail and bus routes Fun and exciting social and team building events Casual dress

Essential Skills

At least 2 years' experience and proven success in a similar role or ready to progress to this level of role Able to prioritise and delegate the workload of a team. Has the vision to work systematically and prioritise tasks Has experience in working with manual handling equipment Previous experience of using scanner equipment would be advantageous Eager to achieve and increase team performance; willing to work alongside the team Has a respectful attitude towards staff and management IT competent- basic excel, email, basic computer skills essential Naturally positive communicator- able to convey information thoroughly and positively to all levels of staff Positive mental attitude and a 'can do' approach to work Organised and efficient with both practical and administrative tasks
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DEI Statement

H2e Commerce was formed with the principles of humanity and equality and these values are at the very heart of what we do and how we do it. We focus on creating an environment that values and respects everyone and a workplace that nurtures, supports and empowers employees to fulfil their full potential. Only with a diverse and inclusive team that feels a sense of belonging will we achieve our vision to be the best in our market by continuously delighting our customers.