Job Description

Summary

UK Rigging are seeking a Returns Supervisor to oversee all items being checked in to the building. This will primarily be hire equipment returning from being out onsite, but also includes new equipment and goods purchases.

The Returns Supervisor will ensure that all returning equipment is directed to the correct area, reporting compliance issues to the inspections team and ensuring that all equipment meets company standards.

This role requires a proactive person with exceptional attention to detail and communication skills.

Responsibilities

Overseeing the unloading and checking-in of returned items, ensuring all equipment is accounted for, and directing items to the correct inspection, testing, or cleaning areas immediately after return. Reporting any missing, damaged, or incorrect items to the hire team. Ensuring returns procedures and documentation are completed accurately and in a timely manner. Following internal processes to receive, prepare and distribute new equipment deliveries for both for outgoing jobs and existing stock. Undertaking quality control, ensuring all goods return to stock in a suitable condition. Working closely with other personnel to streamline the return process. Being a point of contact for the warehouse when the Warehouse Manager or Outgoing supervisor are absent or unavailable. Training the team on relevant brand standards, providing ample feedback and encouragement. Taking time to get to know staff, making all staff feel included, listening well, being trustworthy and approachable. Leading others to maintain a tidy, organised and safe warehouse environment. Encouraging health and safety compliance and suggesting ways for improvement. Working alongside other departments in a calm and professional manner to achieve departmental and company goals.

Qualifications & Experience

Experience with warehousing, manufacturing or other hands-on role is essential Experienced with materials handling and logistics processes, preferably including use of lift trucks and other lifting machinery Ability to lift heavy items safely and efficiently Experience of a trustworthy position, such as keyholder, is ideal Previous experience in a leadership position would be beneficial

Company Overview

Based in the UK and founded in 1991, UK Rigging is a well-established entertainment rigging company, working with a wide range of clients and venues across the UK and beyond.

With an exceptional reputation for high standards and attention to detail, the company provides multiple rigging services across different departments, so there's plenty of room to cement yourself within this rapidly growing company.

Schedule

This is a full-time role of 35 hours a week.

The schedule for this role is 09.30-17.30, Monday to Friday, with an hour break for lunch (unpaid).

Please note that this role is physically demanding and requires a good level of physical fitness including bending and lifting.

Other Perks

25 days holiday (+ 8 Statutory) with holiday reward scheme for long-term service 2 days paid bereavement leave 5 days financially support sick leave Ten-day closure for Christmas and New Year (included in the above allocation) Smart-casual dress code Regular team building events Employee Assistance Program with access to free mental health support, legal advice and cashback on your health expenses Onsite Occupational Therapist available for monthly support sessions Cycle to work scheme
Job Types: Full-time, Permanent

Pay: From 24,500.00 per year

Benefits:

Additional leave Bereavement leave Company events Cycle to work scheme Free parking Health & wellbeing programme On-site parking
Application question(s):

What are your salary expectations for this job role?
Work Location: In person