Job Description

Silver X Group is looking for a detail-oriented and proactive Warehouse Service Administrator to join our growing warehouse services team. This role is key to ensuring accurate stock control, customer communication, and efficient warehouse support across our multi-site operation.

What's included in your package

Competitive salary of 25,396.80 Permanent contract, Mon- Fri, rotating shifts 07:00-16:00 & 09:00-18:00 Healthcare benefits including GP on Tap service for you and a partner Funded training and development opportunities Long-service holiday increase and Health Shield Cash Plan Staff referral scheme and regular company events Friendly and supportive team environment

Key Responsibilities

Create and process incoming ASNs and outgoing customer orders Maintain accurate stock records and audit trails Monitor and prioritise daily warehouse tasks in line with service levels Communicate with customers to provide updates and resolve queries Coordinate with offsite storage providers and internal teams Handle invoice processing, purchase orders (via Planergy), and discrepancy resolution Support cycle counts, stock checks, and stock accuracy improvements Manage exception handling and provide clear resolutions Generate and distribute KPI and discrepancy reports as required Understand the impact of warehouse admin on other business functions

Requirements

Strong communication and organisational skills Confident IT user with the ability to learn new systems Experience in warehouse administration or customer service preferred Ability to handle multiple tasks and prioritise effectively High attention to detail and problem-solving mindset

About Silver X Group

Established in 2013, Silver X Group operates over 130,000 sq. ft. of warehousing across multiple sites. We pride ourselves on being an independent, IT-led logistics business with a strong focus on customer service and team development.