Job Description

About the job

We are looking for an experienced Warehouse Shift Manager to join our team and be responsible for the following:




Lead a Warehouse teams to deliver in all areas of the sites and departments objectives, in line with our S, Q, C, D, M, E targets Maintain a high standard of service to internal/external suppliers/customers with area of remit in the direct delivery model and develop relationships with the key stake holders. Challenge performance & cost drivers in his/her area of responsibility and identify related gaps with the strategy, develops action plans accordingly Contribute to transversal projects breaking silos and optimizing total cost to serve Take advantage of his/her internal network to contribute to SC innovative projects Leading shift performance review and improvement activity planning, leading by example with SIMs and WH reporting Arranging staff availability for non-routine activities e.g. training, etc. Holding Teams and Operators to account and drive performance and improvements Monitoring/Maintaining/Developing Area H&S policy and practice




The succesful candidate will have the following main responsibilities and KPIs:

Safety

Animation of safety culture across the teams Deliver of safety improvement plans within the WH areas Involvement in WISE (working in safe environment) cultural and compliance elements Delivery of site target of '0' accidents through ownership of audits, tags, near missed, incident reporting

Quality

Reviewing & maintaining warehouse SOP's Completing competencies assessments and initial training with support from Senior Technicians on 24.7 shifts Completing agency and new starter inductions Submitting and approving change controls to revise warehouse documentation Auditing and managing compliance: 5S, procedural compliance, product compliance, etc. Participating in or leading problem-solving teams, PSG Timely management of quality issues, CARs investigations and completion of SDNs Managing adhoc activities; safety issues, TOPs, risk assessments Know and understands the supply chain processes and is aware of related Dan Go (objectives, main steps, tools, organization & interfaces)

Delivery

Drive the SC partnership strategy with customers/suppliers in accordance with the overall strategy Allocating area resource and creating daily resource plan to meet the minimum levels within the WH and escalating/approving agency and overtime requirements Facilitating delivery of the WH SQDCM performance and Daily Sim meeting - to manage performance against the plan Forward checking to ensure everything in place to prevent line downtime: Materials, information etc Weekly analysis of performance data to identify and action sporadic losses Managing visibility / accuracy of all information displayed within the department Cascading communication - targets, priorities, current performance, and activities / plans Responsible for loading of direct delivery to major markets & stock transfer to the central distribution centre Managing Warehouse processes and deliveries RFT Knows the major interfaces in his/her activity within and outside supply chain

Cost

Understand the impact of his/her activity on SC & CBU P&L and is aware of the main improvement levers of within SC Use Tekdan/SAP system to monitor, control inventory accuracy

Management

Authorising holidays within the shifts and managing absenteeism Key point of escalate for shifts and senior technicians Performance management of shift teams and Senior technicians Creation of teams PDR objectives and providing supporting and coaching to deliver



About you

The succesful candidate must demonstrate the following capabilities:




Extensive knowledge & significant experience of the field. Ability to deliver a sustainable performance and seek excellence in execution: Ability to perform in a high performance team in a changing and complex environment. Ability to maintain excellent levels of service in all elements of a wide and varied role Bring relevant observations, ideas and practices for continuous improvements Ability to lead successful teams in a pharmaceutical, food or FMCG environment essential. Ability to create a sense of purpose for team members Can demonstrate a track record of developing and improving performance, in an area across a range of KPI's, whilst ensuring full compliance with Nutricia Liverpool high quality standards and service expectations. Commitment to delivery of customer service - internal and external Able to develop effective professional working relationships Capable of working on multiple priorities with set targets and time frames

Required experience/background:

Understand the SC organization of our customers & suppliers, their strategy, objectives and associated key performance indicators Manage supplier relationships through a clear monitoring of KPIs Develop trust & collaborative mindset with suppliers & customers while using negotiation skills to improve day-to-day work Monitor the procurement process, the MRP parameters and the key components on long term availability Experience with working within process constraints and with capacity constraints to improve the overall site flow Experienced People manager driving a individual development culture Creating and encouraging a team culture Driving best in class mentality
About us

Danone is a major FMCG company in the UK, with market leading brands across four divisions: Waters (Evian, Volvic), Dairies (Actimel, Activia, Shape), Early Life Nutrition (Aptamil, Cow & Gate) and

Nutricia Advanced Medical Nutrition (Neocate,

Fortisip).





Early Life Nutrition and Advanced Medical Nutrition, which constitute the Specialized Nutrition category, offer nutritional solutions with the shared goal of improving the health and well-being of vulnerable individuals. This ambition stretches from the first day of pregnancy into old age, with similar activities in terms of innovation and scientific research. Specialized Nutrition focuses on allergies, from prevention to treatment, with Early Life Nutrition and Advanced Medical Nutrition working hand-in-hand to foster synergies and strengthen Danone's leading position in this sector. The Nutricia brand is a key asset for both businesses, thanks to a medical legacy of more than 120 years and a recognition of health leaders around the world.



The Nutricia Liverpool site is faced with growing volumes across all business areas, to manage this a new shift patterns for WH teams has been introduced in 2022 to cover 24.7 operations. Nutricia is Europe's largest specialist nutrition company and the market leader in the UK. We specialise in the delivery of medical nutrition for the very young, the old and the sick, supplying high quality feeds to patients and consumers. Our purpose is to pioneer nutritional discoveries that help people live longer, healthier lives.





When it comes to finding a great place to work there are plenty of things to look for: inspirational colleagues, freedom in your job to make a real difference, and a shared ethos you can truly believe in. Throw in top perks, a responsive and dynamic environment, and unrivalled opportunities to develop personally and professionally and you've found something pretty special. You've found Danone.





Here at Danone, we put people at the centre of everything we do - whether we're developing ground-breaking new products, taking care of individual patients, or supporting the community. And if you join us, you can expect exactly that sort of attention too.





Nutricia medical nutrition products have a strong market share. The business is operating within a mature market but there is still scope for expansion both within local and global markets, and the emphasis in the coming years with be on maintaining volume growth, whilst ensuring we drive our cost targets in the right direction.





The role is an ideal opportunity for development towards a broader operations career:


+ involvement in strategy development + highly transversal role, working actively with most of the companies functions (ops, finance, R&D, medical,...) + high exposure to hierarchy * + extremely strong operations mentality