Job Description

The Role

As the Warehouse Supervisor at TIA Wheels, you'll lead daily warehouse functions from the front lines. This hands-on role ensures smooth operations across receiving, storage, and dispatch, while driving efficiency, safety, and team performance in a fast-paced, high-volume distribution setting.

Key Responsibilities:

Supervise and coordinate warehouse staff in receiving, picking, packing, and dispatch operations.

Actively engage in warehouse tasks alongside the team--unloading/loading, stock handling, forklift operation as required.

Maintain accurate inventory through cycle counts and stock audits; manage discrepancies efficiently.

Enforce and uphold health & safety standards, ensuring compliance across all operations.

Collaborate with transport/logistics, procurement, and dispatch teams to maintain smooth inbound and outbound flows.

Monitor and meet performance metrics like order accuracy, picking speed, and on-time dispatch.

Identify bottlenecks; propose and lead process improvements to enhance efficiency and reduce waste.

Oversee maintenance of warehouse equipment and schedule relevant servicing or repairs.

Prepare daily/weekly operational reports--tracking inventory levels, staffing, and productivity.

Train, mentor, and lead warehouse staff to ensure high performance and teamwork.

Key Skills & Competencies:

Strong leadership with a hands-on approach, comfortable working both on the floor and in a supervisory capacity.

In-depth understanding of warehouse operations and logistics, particularly wheel and tyre warehousing would be advantageous.

Experience with inventory systems/ proficiency in Excel or similar tools for reporting.

Solid organizational skills and attention to detail.

Effective communicator--able to coordinate across teams in a dynamic environment.

Knowledgeable in warehouse safety practices and forklift operations.

Able to prioritize tasks and manage multiple responsibilities under time constraints.

Qualifications:

Educated to a minimum of High School level; vocational or logistics-related qualifications desirable.

At least 3-5 years of warehouse experience, with a minimum of 2 years in a supervisory or leadership role, ideally in wholesale or automotive warehousing.

Experience handling heavy goods and large-volume logistics preferred.

Performance Indicators (KPIs):

Inventory accuracy (% deviation on logs vs actual).

Order fulfillment accuracy & timeliness.

Reduction in operational errors or damages.

Safety compliance (e.g., days incident-free).

Team productivity, morale, and retention.

Performance Indicators (KPIs):

Inventory accuracy (% deviation on logs vs actual).

Order fulfillment accuracy & timeliness.

Reduction in operational errors or damages.

Safety compliance (e.g., days incident-free).

Team productivity, morale, and retention.

Job Types: Full-time, Permanent

Pay: 30,000.00-33,000.00 per year

Benefits:

Bereavement leave Casual dress Company events Company pension Cycle to work scheme Employee discount Free parking On-site parking Sick pay
Work Location: In person