Job Description

Join the dynamic team at World of Sweets, the UK's leading confectionery distributor, importer and wholesaler of confectionery products, we believe that work should be sweet as sugar!

World of Sweets includes Hancocks Cash & Carry, Bonds of London and our sister Company Bobby's Foods. Together we surprise, delight, and excite our consumers and retailers everywhere with our fantastic range of the world's best confectionery brands.

We are seeking passionate individuals who can bring their A-game and sprinkle a little magic into our vibrant and innovative Distribution Centre facility at Manton Wood, Worksop. Manton Wood is our largest site, home to thousands of quite frankly amazing brands of confectionery, which are distributed each day to our customers and Cash and Carry's.

If you're ready to make a sweet impact in the world of confectionery and roll with the best, apply now and help us delight customers everywhere -- because here, every day is a candy-coated adventure!

We are currently looking to recruit a Warehouse Supervisor to join our eCom team at our National Distribution Centre in Manton Wood, Worksop.

The shift pattern is Monday - Friday 6am-2pm and 2pm-10pm on a weekly rotational basis.

The hourly rate for this Warehouse Supervisor position will be 13.60 plus 12.5% shift pay.

As a Warehouse Supervisor, you will ensure a high level of customer service is delivered to all our customers. The Supervisor will assist and support the Team Leader to manage the day-to-day duties of the team ensuring key product knowledge is delivered, product availability is managed, and service levels and plans are delivered on time and in full.

Main responsibilities:

To assist the Team Leader in maintaining regular and effective communication within the team and participate or lead in daily briefings.

To support in creating a customer focused working environment within the warehouse which reflects full, flexible co-operation from the team within the business. Maintain a positive atmosphere within the warehouse with employees, encouraging the teams to take pride in their work and focus on delivering high levels of customer service. To assist the Team Leader record occasions of poor timekeeping / absence for the team by completing the timesheets ready for the authorising Manager to approve. To support with all new starter paperwork, liaising with HR and Payroll when required. Support the Team Leader to effectively manage holidays, agency requirements and sickness to ensure staffing levels are sufficient to manage the day's work. Deal with customer complaints and incidents effectively and in a timely manner, escalating to the Team Leader as and when needed. To promote a safe work environment within your team and to lead by example. Ensuring all incidents, accidents and near miss details are reported through to the Team Leader.

Who would suit this Warehouse Supervisor role?

Simple - if you have experience as a Supervisor (ideally in a warehouse environment), we would love to hear from you!

What can we offer you?

We have a relaxed culture with a truly fantastic mix of people and skills. On top of your pay and pension, there are a number of regularly reviewed benefits including access to not one but two Employee Assistance Programmes for you and your family (which include free doctors appointments and access to mental health professionals), a cycle2work scheme, discounts for a variety of different retailers and fitness/leisure outlets, regular inhouse training which allows us to further educate our colleague around subjects such as mental health and the menopause.

We also offer our colleagues the chance to study towards relevant qualifications which includes courses via the apprenticeship route.

Oh, and there's sweets a plenty.....truly tempting treats!!

As an equal opportunities' employer, World of Sweets is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.

We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join World of Sweets.

Job Types: Full-time, Permanent

Pay: 13.60 per hour

Benefits:

Company pension Cycle to work scheme Free parking Health & wellbeing programme Life insurance On-site parking Paid volunteer time
Experience:

supervisory: 1 year (required)
Work Location: In person