Job Description

Company Overview:

We are most famous for our award-winning event, buried deep in the Crown Estate near Ascot. 17 years ago, Mike & Alison Battle created the event out of their own desire to take their children somewhere that would celebrate the pure, commercially unsullied, magic of Christmas. Now, with the help of Hollywood set-designers, West-End actors and more than a sprinkling of magic, the event is keeping the magic of Christmas alive for thousands of children every year.

LaplandUK celebrates and honours the values, imagination and wonderment of childhood through our magical world, rich storytelling and immersive memory making experiences.

This is an exciting period of growth for us, as we look for new ways to bring the Lapland experience to a global audience through media, publishing, live shows and eCommerce channels as well as launching our second show this year 'Lapland Manchester'.

Role Overview:

The Warehouse Team Leader role is an important role within the company and is a great opportunity to join a small team in a fast paced, collaborative environment. Reporting to the Warehouse Operations Manager. It is a fixed term contract role for the set-up, live event and de-rig of the Event.

Its primary focus is to ensure the availability of retail items and show gifts at the event and to work with suppliers to co-ordinate deliveries and monitor stock and sales levels to ensure maximum availability of items. The role will be based on-site working on the pre-build, live show and de-rig.

You'll be part of a small team of four Warehouse team leaders (2 x AM/2x PM), Warehouse Stock Manager, and the Warehouse Assistants ensuring that necessary tasks are completed on time and that the warehouse is always kept neat and tidy.

Key Responsibilities

Team supervision & leadership -

lead, coach and motivate warehouse staff. Assigning tasks and monitoring team/individual performance, and conduct daily briefings to communicate team's goals for the day/set shift.

Workflow & Operations management -

oversee receiving, storing, picking, packing and dispatching goods to and from the warehouse and the retail/BOH team. To ensure that inventory and stock counts are completed efficiently and accurately.

Ensure staff follow proper lifting and handling procedures

Maintain clear, organized, and compliant stock areas

, ensuring adherence to health and safety standards and optimizing storage capacity during the high-intensity trading of the live show.

Respond quickly to operational challenges

, such as delivery delays, damaged goods, or unexpected sales spikes, by adjusting plans and deploying resources effectively.

Support visual merchandising and key in-store displays

by ensuring stock is available, prepped, and in the right place at the right time

Support the de-rig of the live show

by coordinating completion of stock take at the end of the event and ensure physical stock is accurately counted, packed away and updated on the EPOS system highlighting discrepancies to Retail & Warehouse Operations Managers.

Required Experience:

Proven experience in warehouse, distribution or logistics environment

it is a fast-paced environment, especially during peak trading periods

Hands on experience with warehouse operations

, such as receiving, picking, packing and shipping

Familiarity with inventory control systems and stock management

experience prioritising stock-related tasks during periods of high demand, short lead times, or tight turnaround schedules.

Previous responsibility for managing stock accuracy

, including stock counts, stocktaking procedures, and discrepancy resolution, to always ensure inventory integrity

Ability to work under pressure and adapt quickly

, particularly during unexpected delays, high inbound stock volumes, or last-minute merchandising needs.

A strong understanding of health and safety procedures

in stock handling and storage, especially in high-traffic or condensed seasonal environments.

A valid Driving Licence

is an ideal requirement for this role - you may be asked to transport goods/ stock in heavy loads with forklift or similar machinery.

Location

: Manchester - Congleton Road, Siddington, Macclesfield, SK11 9JY

Start Date

: Early October 2025

End Date

: Early January 2026

Shifts & Availability

: as you will be working on a rota basis with the other Duty Manager's, good availability between October 2025- January 2026 is essential.

Key Dates

: Company Induction Date 24th October

Training period on-site

: 31st October - 5th November

Live Event Period

: 6th November - 24th December

Pay Rate

: 13 per hour

One meal per day to be provided

Complimentary shuttle bus to site from local train station

20% off retail items on selected dates

Life at LaplandUK:

At LaplandUK, we believe in the magic of collaboration, a steadfast commitment to excellence, and a team that's always willing to roll up their sleeves and get involved. Working with us means being part of a dynamic environment where collaboration brings out the best in everyone, diverse talents converge, and innovation thrives. Our commitment to excellence ensures that every team member is dedicated to achieving the highest standards, contributing to a workplace culture that values continuous improvement and outstanding results.

Passion for the Mission.

We are in service to belief. We understand the importance of what we do and its legacy.

One Collaborative Company

We only succeed together. We are a positive and caring group of people who embrace developing Lapland and ourselves.

Driven To Deliver Excellence

Belief is in the detail. Powered by our purpose we challenge and innovate to exceed expectations in everything we do.

Applicants must be authorised to work in the United Kingdom without the need for visa sponsorship.

LaplandUK reserve the right to withdraw this advert at any time. Due to the high number of applications being received, we may not be able to respond to every applicant.

LaplandUK is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Job Type: Fixed term contract
Contract length: 9 weeks

Pay: 13.00 per hour

Benefits:

Casual dress Company events Company pension Employee discount Free flu jabs Free parking
Application question(s):

Please confirm you are aware that this is a temporary season role for Lapland - Manchester Please confirm you have good availability from October through to December 2025
Work Location: In person